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Protea Hotel by Marriott Cape Town Cape Castle

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Exterior
Aerial view
32-inch LCD TV with cable channels, TV
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
3 Main Road, Green Point, Cape Town, Western Cape, 8001
  • Greenpoint Market
    11 min walk
  • Cape Town Stadium
    12 min walk
  • Two Oceans Aquarium
    13 min walk
  • Cape Town (CPT-Cape Town Intl.)
    23 min drive

Room options

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for 1 night
includes taxes & fees
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About the area

Cape Town

With a stay at Protea Hotel by Marriott Cape Town Cape Castle, you'll be centrally located in Cape Town, within a 5-minute drive of Long Street and Cape Town Stadium. .This family-friendly hotel is 1.2 mi (1.9 km) from Cape Town Cruise Terminal and 4.4 mi (7.1 km) from Camps Bay Beach.

What's nearby

  • Cape Town Stadium - 12 min walk - 1.1 km
  • Two Oceans Aquarium - 13 min walk - 1.1 km
  • Long Street - 15 min walk - 1.3 km
  • Cape Town Cruise Terminal - 17 min walk - 1.4 km
  • Cape Town International Convention Centre - 18 min walk - 1.5 km

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 6 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • ‪Shift Espresso Bar - ‬5 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Bootlegger Coffee Company - ‬3 min walk
  • ‪Ninety One - ‬5 min walk
  • ‪Vista Bar - The One & Only Cape Town - ‬14 min walk

About this property

Protea Hotel by Marriott Cape Town Cape Castle

Family-friendly Cape Town hotel in Cape Town City Centre with a fitness center
Protea Hotel by Marriott Cape Town Cape Castle offers 65 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cape Town hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with cable channels. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel by Marriott Cape Town Cape Castle has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 50.00 per hour), Wired Internet (surcharge)
  • Available in some public areas: WiFi (ZAR 50 per hour)

Parking and public transport

  • Self parking on site (ZAR 40 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 190-190 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Kitchenette
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Fridge
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 190 to 190 per person
  • Fee for in-room wireless internet: ZAR 50.00 per hour (rates may vary)
  • Fee for in-room wired internet: ZAR 50.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: ZAR 50 per hour (rates may vary)
  • Airport shuttle fee: ZAR 350 per person (roundtrip)
  • Self parking fee: ZAR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cape Castle
Cape Castle Protea Hotel
Protea Cape Castle
Protea Castle
Protea Hotel Cape
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Protea Hotel by Marriott Cape Town Cape Castle Hotel
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Protea Hotel by Marriott Cape Town Cape Castle Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 202 reviews" "
Rating 8 - Good. 89 out of 202 reviews" "
Rating 6 - Okay. 43 out of 202 reviews" "
Rating 4 - Poor. 12 out of 202 reviews" "
Rating 2 - Terrible. 2 out of 202 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andries

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 4 nights in Mar 2020

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.
Stayed 1 night in Feb 2020

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and convenient
Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.
Stayed 8 nights in Dec 2019

10/10 Excellent

Melony

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fine for a night, but not an extended stay
The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.
Stayed 5 nights in Dec 2019

8/10 Good

OneO

Liked: Staff & service
View og tablemount is beautiful, However facility is too old. Especially bath
Stayed 3 nights in Nov 2019

6/10 Okay

aaron

Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

sanjeev

Liked: Cleanliness, property conditions & facilities, room comfort
Access issue
I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.
Stayed 1 night in Oct 2019

8/10 Good

KRTA, LA, CA

Liked: Staff & service, amenities, property conditions & facilities
This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was pleasant, the staff were friendly and I would stay again.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff, but hotel condition is old.
Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.
Stayed 4 nights in Jan 2019

10/10 Excellent

Marius

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.
Stayed 7 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, room comfort
Great location for DIY apart hotel
Great location and very reasonable facilities if you get the studio apartment and can make use of the living room and kitchen. Don’t expect any extensive service from the front desk beyond struggling to open the parking garage. WiFi’s functions b at low speed. Still a nice environment nearby and 15 minutes walk to the V&A complex.
Stayed 4 nights in Dec 2018

10/10 Excellent

Nofil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
It was amazing. The hotel is in a prime location right opposite V&A Waterfront. Wifi was a bit poor but the rest was amazing.
Stayed 2 nights in Nov 2018

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to suite without asking. Room was huge and had a great view. Furnishings and decor just a bit tired but everything was clean and comfortable. Had a really big 2-person tub but did not use it due to the recent water issues. Conversely, the shower stall was cramped for me (6 ft., 170 lb. male). Thanks
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

AC unit to old to noise nedd a update room furnuture to old room nedds to be renomated
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Gavin, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the price point the location is great walk to the waterfront as well as other shops, cafes, supermarkets etc. Room was nothing flashy but it was modern, clean and spacious. Great views on the higher floors. Lots of fresh fruit and eggs cooked to order for breakfast. Pool is nice although the busy street runs by it. The entrance is a bit confusing...I used the man door to the parking garage and then up the elevator...still not sure if there was another way in and I got locked out once. Wifi is spotty, itll drive you nuts.
Stayed 3 nights in Sep 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific place to stay
Very convenient location hotel staff was wonderful , Very safe hotel, clean , And I should repeat it’s a very convenient location
Stayed 8 nights in Sep 2018

10/10 Excellent

THANDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice to stay in this hotel and the staff