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Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Exterior
Indoor pool
Exterior
Standard Room, 1 King Bed, Jetted Tub
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Kostyk Field
    4 min drive
  • Salmon Run Mall
    4 min drive
  • Jefferson Community College
    5 min drive
  • Watertown, NY (ART-Watertown Intl.)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Specialty)

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Watertown

With a stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel in Watertown, you'll be within a 15-minute drive of Lake Ontario and Fort Drum. .This hotel is 1.1 mi (1.8 km) from Salmon Run Mall and 1.3 mi (2.1 km) from Kostyk Field.

What's nearby

  • Salmon Run Mall - 4 min drive - 1.9 km
  • Jefferson Community College - 5 min drive - 3.3 km
  • Samaritan Medical Center - 6 min drive - 4.5 km
  • Thompson Park - 7 min drive - 6.0 km
  • Fort Drum - 13 min drive - 18.2 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Olive Garden - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Hotel in Watertown with free breakfast and a 24-hour front desk
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a vending machine.
At Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and employees friendly.
Stayed 1 night in Aug 2024

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, comfortable stay handy to 1000 Islands. Shops close by. Good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The people were very friendly. The room was quiet. My daughter has asthma and we were put in a room near the elevator which was very nice.So she didn’t have far to walk. We will be coming back. Good job.
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient off the highway and comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice. The hotel was clean and well kept. The common area with the gazebo and fire pit is a great place to gather and visit and of course the breakfast was great. Thanks to all the staff great job and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great..one of the better hotel breakfasts and the desk staff were amazing!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rick Pagliaro or Patricia

Liked: Amenities
Nice property close to amenities. Beds and room were great.
Stayed 1 night in Jul 2024

10/10 Excellent

lisa

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Travelled with family
Liked: Amenities
to shopping and restaurants. The only draw back was when I pulled back the sheets there was a mystery stain that looked like blood. I called front desk and they sent someone right away. He was not sure on how to make the bed. My husband gave him a hand. The pool was fantastic and I did not want to get out. Staff in the breakfast room was so nice and the food was plentiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean. Staff were polite and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Stayed 4 nights in Jul 2024

6/10 Okay

Teresa

Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super friendly. Food servive workers really stayed up with food offerings as they were depleted and were very helpful with how to work toaster. Didn't like that shower floor was slippery. Didn't feel safe in there. The location was great. Short distance to sightseeing, shopping, and wineries. I would stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

vyacheslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rafting the Black river, cruising lake Ontario from Sackets Harbor as well as close to 1000 island cruises (30 min to Alexandria Bay or 30 min to Clayton). Room was clean, staff friendly, bed a bit on soft side, strong a/c. Plenty of outdoor parking. Breakfast was very average, but there are plenty of options within driving distance. Cookies in the evening at front desk was a nice touch.
Stayed 7 nights in Jun 2024

10/10 Excellent

ANUVRATA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and was in a great location! The breakfast area needs some help. The staff seemed overwhelmed as it was just her taking care of all the food and stocking. Most foods were running low or out so we had to wait a bit. She seemed flustered and annoyed when asked about getting refills on certain items.too much for one staff to handle. Front desk was extremely friendly and so professional. The room was great. Pool was fun! (Get a hot tub!)
Stayed 1 night in Jul 2024