The Ritz-Carlton, St. Louis

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, St. Louis

Fridge, coffee/tea maker
Lobby
Premium bedding, minibar, in-room safe, desk
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
100 Carondelet Plaza, St. Louis, MO, 63105
  • The Loop
    3 min drive
  • The Grill at the Ritz-Carlton
    1 min walk
  • Forsyth Station
    4 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    13 min drive

Room options

Executive Suite, 1 Bedroom (Club)

  • 98 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Balcony (High Floor)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony

  • 98 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

St. Louis

With a stay at The Ritz-Carlton, St. Louis, you'll be centrally located in St. Louis, within a 5-minute drive of Washington University in St. Louis and Forest Park. .This luxury hotel is 8.1 mi (13.1 km) from St. Louis Union Station and 2.6 mi (4.2 km) from St. Louis Zoo.

What's nearby

  • The Loop - 3 min drive
  • Washington University in St. Louis - 3 min drive
  • Forest Park - 3 min drive
  • Saint Louis Galleria Mall - 4 min drive
  • St. Louis Zoo - 5 min drive

Getting around

  • Forsyth Station - 4 min walk
  • St. Louis Gateway Station - 14 min drive
  • St. Louis Lambert Intl. Airport (STL) - 13 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Pastaria - ‬7 min walk
  • ‪Colleen's - ‬6 min walk
  • ‪CJ Mugg's - ‬9 min walk
  • ‪The BAO - ‬10 min walk

About this property

The Ritz-Carlton, St. Louis

Luxury St. Louis hotel in Clayton with a fitness center
The Ritz-Carlton, St. Louis offers 299 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 299 air-conditioned rooms featuring minibars and LCD televisions. 42-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in St. Louis? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Ritz-Carlton, St. Louis has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 27 per day)
  • Valet parking on site (USD 32 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 10.00-36.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Shopping
  • Spa services

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (30000 square feet)
  • Meeting rooms - 10

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 36.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27 per day
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton St. Louis Clayton
Ritz-Carlton St. Louis Hotel
Ritz-Carlton St. Louis Hotel Clayton
St. Louis Ritz-Carlton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
Ritz-Carlton St. Louis
The Ritz Carlton St. Louis
The Ritz Carlton, St Louis
The Ritz-Carlton, St. Louis Hotel
The Ritz-Carlton, St. Louis St. Louis
The Ritz-Carlton, St. Louis Hotel St. Louis

The Ritz-Carlton, St. Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 391 out of 522 reviews" "
Rating 8 - Good. 79 out of 522 reviews" "
Rating 6 - Okay. 26 out of 522 reviews" "
Rating 4 - Poor. 13 out of 522 reviews" "
Rating 2 - Terrible. 13 out of 522 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was not as willing to help as I would’ve expected based on my past experiences at other Ritz Carlton’s.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back i love it
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

10/10 Excellent

Rocio

Stayed 2 nights in May 2024

10/10 Excellent

FOROZAN

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience
Stayed 2 nights in May 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Morgan for helping us check in a little early! Great staff
Stayed 1 night in May 2024

2/10 Terrible

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

ann

Liked: Cleanliness, room comfort
Elevators were crazy slow belman slow or just not staffed properly
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Staff, very warming and helpful rooms, clean bright and well maintained
Stayed 2 nights in Jan 2024

4/10 Poor

Scott

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
There isn't anyone manning the front desk and had to knock on the door just to get a server in the front lounge area. The restaurant service at Casa Don Alfonso was poor and the food quality was below average. There is no attention to detail in the cleanliness of the hotel, i.e. black mold in shower, dusty lobby fixtures. Not what you should expect at a Ritz Carlton hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

MELISSA, MAKANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Stayed 2 nights in Dec 2023

4/10 Poor

thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smoke detector chirped all night Light switches didn’t work Alarm clock rang at 3 am
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious
Stayed 1 night in Dec 2023

8/10 Good

Marticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected to see a shuttle from the airport -- or at least advice about the location of a taxi dispatcher and approximate fee for the taxi. More importantly, I was not aware that the MetroLink service maintains a stop immediately behind the hotel and would have cost me about a tenth as much as the taxi and would probably taken me to the hotel much more quickly at the end of a very-stressful day. (I phoned the hotel from the airport because I couldn't find a taxi stand and needed advice on how to reach Ritz-Carlton. No one suggested that I use a train or tram, as I have done in many European countries. I did use MetroLink on Friday to visit Forest Park.) I also found the neighborhood very sterile and forbidding -- no place to buy chewing gum or throat lozenges or fresh fruit. Dining options in the hotel were very unsatisfying and expensive.
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

RUI

Stayed 3 nights in Aug 2023

10/10 Excellent

Kayce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff shines so bright! They work so hard to make your stay a special one
Stayed 1 night in Aug 2023

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, elegant.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in St.Louis Summer 2023
The Ritz in St.Louis performed like the grand lady that she is. She exceeded my expectations by miles. I had a 5 star experience at a 4 star property. After staying at hotels post pandemic and hearing every excise in the world as to why I expext less it was gratifying to just experience nirvana. I will most definitely return in the future and I want to give a shout out to Sabina and the housekeeping staff on the 14th floor. They anticipated my every need.
Stayed 7 nights in Jul 2023