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Mercure Hotel Hagen

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Hagen

Exterior
Superior Room, 1 Double Bed with Sofa bed
Terrace/patio
Exterior
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Wasserloses Tal 4, Hagen, NW, 58093
  • Stadthalle Hagen
    2 min walk
  • Elbershallen
    5 min walk
  • Osthaus Museum Hagen
    13 min walk
  • Dortmund (DTM)
    29 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

B&B HOTEL Hagen

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (4)
The price is NZ$143
for 1 night
includes taxes & fees
5 Jan - 6 Jan
B&B HOTEL Hagen

About the area

Hagen

With a stay at Mercure Hotel Hagen, you'll be centrally located in Hagen, steps from Stadthalle Hagen and within a 5-minute walk of Elbershallen. .This spa hotel is 0.7 mi (1.1 km) from Osthaus Museum Hagen and 1.1 mi (1.8 km) from Theater Hagen.

What's nearby

  • Stadthalle Hagen - 2 min walk
  • Osthaus Museum Hagen - 13 min walk
  • Theater Hagen - 18 min walk
  • Hagen Westphalian Open-Air Museum - 5 min drive
  • Hohenlimburg Castle - 13 min drive

Getting around

  • Hagen-Wehringhausen S-Bahn - 4 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 64 min drive

Restaurants

  • ‪Alexandros Grill - ‬7 min walk
  • ‪Ristorante La Conchiglia - ‬7 min walk
  • ‪Vapiano - ‬11 min walk
  • ‪Restaurant Namaste - ‬9 min walk
  • ‪Crocodile - ‬10 min walk

About this property

Mercure Hotel Hagen

Hotel with a full-service spa, steps from Stadthalle Hagen
Mercure Hotel Hagen offers 146 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Thai massages and massages. The spa is equipped with a sauna. The spa is open daily.
Stay in one of 146 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Bar - Onsite bar.
Restaurant - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 8 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • Lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 8 per night (in/out privileges)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hagen Mercure Hotel
Mercure Hagen
Mercure Hotel Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen

Mercure Hotel Hagen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 573 reviews" "
Rating 8 - Good. 277 out of 573 reviews" "
Rating 6 - Okay. 71 out of 573 reviews" "
Rating 4 - Poor. 23 out of 573 reviews" "
Rating 2 - Terrible. 10 out of 573 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable room and great service. Fab breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Sutharsan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Bjorn

Liked: Staff & service, amenities
Beds are not good
Stayed 3 nights in Jul 2024

8/10 Good

Jack

Stayed 1 night in Jul 2024

8/10 Good

Christos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jun 2024

4/10 Poor

Bledar

Disliked: Cleanliness, staff & service, amenities
I was charged extra fee of 8 euros per night despite off been a customer
Stayed 2 nights in Jun 2024

6/10 Okay

jeremy mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick V

Stayed 1 night in Apr 2024

10/10 Excellent

Philo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Dieter

Liked: Cleanliness, staff & service
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Stayed 2 nights in Jun 2023

6/10 Okay

Lara

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Mihaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2023

8/10 Good

Arkadiusz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Petra, Surrey

Liked: Cleanliness, staff & service
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Stayed 5 nights in Jul 2022

8/10 Good

Derren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good. Decent clean room, pleasant staff, comfy bed. Meets the requirements
Stayed 1 night in May 2022

4/10 Poor

Jeveendran

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Toilet door not close properly, need to modernised and less choices for breakfast
Stayed 3 nights in Mar 2022

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Agata

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not a good experience
Staff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning or fan. Understand there is covid, unable to have coffee in bedroom just with a little milk.
Stayed 1 night in Jul 2020

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Arvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall an excellent stay good location
Stayed 1 night in Nov 2019

10/10 Excellent

Anders Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly 4-star hotel.
A very nice evening on a through-trip. Friendly staff and good breakfast. The under-hotel parking was amazing to keep the car cool in the heat wave.
Stayed 1 night in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Lovely hotel. All staff extremely helpful.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Nice clean hotel with great bar and food. Would be nice to have a full size duvet on the bed but I understand this is what is done in Germany.
Stayed 1 night in May 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019