4/10 Poor
Christopher, New Lowell
Travelled with family
4 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My one-night stay at the Holiday Inn Express in Huntsville, Ontario left much to be desired. This franchised location appears neglected, with little investment in guest room upkeep.
The room was dated and poorly maintained. Frayed carpets, visible dust, and flies in the window frame greeted us. Oddly, ethernet cables ran along the floor. I booked a suite expecting a TV area, but found none. I even had to swap a lightbulb to get the sitting area lamp working.
Issues extended beyond the room. Hallways smelled musty, with equally worn carpets. It seems recent investments focused on the lobby and dining area, neglecting guest rooms.
While serving its basic purpose, the hotel was overpriced for its quality. If other options exist in Huntsville, explore those first. However, it can suffice for a short stay if you're out of choices – just lower your expectations.
This Holiday Inn Express urgently needs renovations and better maintenance. Until significant updates occur, it's hard to recommend, especially at its current price point. The property might work for a night if you're stuck, but prepare for dated accommodations and questionable cleanliness.
Christopher
Stayed 1 night in Oct 2024