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Southpole Central Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Southpole Central Hotel

Business centre
Lobby
Property entrance
Deluxe Room
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
29 Junquera Street, Cebu, 6000
  • University of San Carlos
    1 min walk
  • Waffletime
    1 min walk
  • Lapu-Lapu PUJ Terminal
    12 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    31 min drive

Room options

View all photos for Room

Room

Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

Similar properties

Room

One Central Hotel

Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (626)
The price is NZ$105
for 1 night
includes taxes & fees
5 Jan - 6 Jan
One Central Hotel

About the area

Cebu

With a stay at Southpole Central Hotel in Cebu (Downtown Cebu), you'll be within a 15-minute walk of Heritage of Cebu Monument and Magellan's Cross. .This hotel is 1.2 mi (1.9 km) from Osmeña Fountain Circle and 2.1 mi (3.4 km) from SM City Cebu.

What's nearby

  • Heritage of Cebu Monument - 8 min walk
  • Magellan's Cross - 12 min walk
  • Osmeña Fountain Circle - 17 min walk
  • SM Seaside City Cebu - 5 min drive
  • SM City Cebu - 5 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 31 min drive

Restaurants

  • ‪Chinese Ngohiong - ‬3 min walk
  • ‪Jerry's Fried Chicken - ‬2 min walk
  • ‪Burger Junction - ‬2 min walk
  • ‪Dark Planet Restobar - ‬5 min walk
  • ‪QQ Ice Shave - ‬1 min walk

About this property

Southpole Central Hotel

Hotel with free valet parking, a quick walk to Heritage of Cebu Monument
Southpole Central Hotel offers 91 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. This Cebu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 91 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
For lunch or dinner, stop by All Day Dining, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: PHP 350 for adults and PHP 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • All Day Dining

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 for adults and PHP 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Cebu
Southpole Central Hotel Hotel
Southpole Central Hotel Hotel Cebu

Southpole Central Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 147 reviews" "
Rating 8 - Good. 54 out of 147 reviews" "
Rating 6 - Okay. 31 out of 147 reviews" "
Rating 4 - Poor. 10 out of 147 reviews" "
Rating 2 - Terrible. 14 out of 147 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.
Stayed 16 nights in Aug 2024

10/10 Excellent

Lizzy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and close to everything!
Stayed 6 nights in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevork

Stayed 1 night in Mar 2024

10/10 Excellent

Donna Fe

Travelled with family, Business traveller
Liked: Staff & service
Good location. Great staff.
Stayed 11 nights in Mar 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Excellent price.
Stayed 4 nights in Feb 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok reae not so much!
Stayed 2 nights in Jan 2024

6/10 Okay

Jose Alvin

Disliked: Amenities
Stayed 3 nights in Jan 2024

2/10 Terrible

Marnelli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Money is not worth it! Providing wrong info. False advertisement.
Stayed 1 night in Sep 2023

10/10 Excellent

Olivia, kew gardens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.
Stayed 2 nights in Apr 2023

8/10 Good

Gerald

Stayed 1 night in Mar 2023

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
No hot water
No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
Stayed 1 night in Mar 2023

8/10 Good

Judalyn, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

4/10 Poor

Michelle Angelli

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
Stayed 2 nights in Oct 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall they have good service and facilities.
Room
Room
Lobby
Toilet
Stayed 2 nights in Jun 2022

8/10 Good

Paul

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were absolutely brilliant so friendly and helpful
Stayed 14 nights in Mar 2022

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Joel

Stayed 1 night in Dec 2021

2/10 Terrible

Robert

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Stayed 3 nights in Dec 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake smiles, employees, and, service.
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Stayed 7 nights in Feb 2020

8/10 Good

Howard, Iloilo Philippines

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines
Stayed 1 night in Feb 2020

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water due to defective water heater. Seems centralized water heater has no sparing.
Stayed 1 night in Jan 2020

8/10 Good

Esteban

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Esteban

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Location is fantastic as it’s in the heart of cebu and staff very Hospitable
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, beds were comfortable, staff were nice :) if you want a comfortable yet affordable place to stay in Cebu, this is a must try ;)
Stayed 1 night in Sep 2019