4/10 Poor
Sally
Travelled with family
28 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
After we checked in, the front desk employees didn’t even look up from whatever they were doing to greet/acknowledge us. The carpet in the room was dirty. The bathroom sink didn’t have any kind of plug. The bath tub was full of paint that was probably used to paint the room. The breakfast was the same every morning and there was no information given that it wouldn’t be available Christmas morning. The on site washer worked but not the dryer and you had to download an app to even use them! The ice machine on the 2nd floor was out of service and filthy. The mattress in our room was horrendous-felt like we were laying in the hull of a canoe-it was so sagged on each side from where people have laid, you couldn’t even lay on your side as the edges of the bed were up so much higher than where we laid. It definitely needs a new mattress in that room! I have arthritis in my hips and they were killing me by the time we left from that mattress being way over used and needing replacement. The cleaning person left her cart in the hallway all day/night. We probably wouldn’t recommend staying here. The restaurant next door-California Dreaming was the best part about this site.
Sally
Stayed 6 nights in Dec 2024