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Hotel Sun ha Bacalar

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sun ha Bacalar

Balcony
Exterior
Comfort Double Room, 2 Double Beds | Living area
Comfort Double Room, 2 Double Beds | View from room
Comfort Double Room, 2 Double Beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Calle 1 Centro, Bacalar, QROO, 77930
  • Fort of San Felipe
    1 min walk
  • Canal de los Piratas
    2 min walk
  • Municipal Spa of Bacalar
    6 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Room options

View all photos for Comfort Double Room, 2 Double Beds

Comfort Double Room, 2 Double Beds

Comfort Double Room, 2 Double Beds

  • 12 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Room

Tropic Bacalar Hotel

On private beach
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (108)
The price is NZ$151
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tropic Bacalar Hotel

About the area

Bacalar

With a stay at Hotel Sun ha Bacalar in Bacalar (Bacalar Centro), you'll be within a 10-minute walk of Lake Bacalar and Fort of San Felipe. .This hotel is 0.1 mi (0.2 km) from Canal de los Piratas and 0.4 mi (0.6 km) from Laguna Bacalar Ecological Park.

What's nearby

  • Fort of San Felipe - 1 min walk
  • Municipal Spa of Bacalar - 6 min walk
  • Laguna Bacalar Ecological Park - 7 min walk
  • Cenote Cocalitos - 8 min drive
  • Cenote Azul - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪Restaurant el Barril de Bacalar - ‬5 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Cafe Tito - ‬2 min walk
  • ‪Ajal - ‬4 min walk

About this property

Hotel Sun ha Bacalar

Hotel with free breakfast, a short walk to Lake Bacalar
Hotel Sun ha Bacalar offers 13 accommodations with minibars and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 13 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 8 AM to 10 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 8 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 8 AM–10 AM
  • 1 coffee shop/cafe

Things to do

  • Bike rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Sun ha
Sun ha Bacalar
Hotel Sun ha Bacalar Hotel
Hotel Sun ha Bacalar Bacalar
Hotel Sun ha Bacalar Hotel Bacalar

Hotel Sun ha Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 55 reviews" "
Rating 8 - Good. 8 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area right across from lagoon, free breakfast. This property seems as it’s family owned, same faces everyday. Really enjoyed it here.
Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph, Surprise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we visit Bacalar again we will definitely stay here again. All of the staff were extremely friendly and helpful. The room was very nice and the bed was comfortable. Beautiful rooftop terrace with hammocks and loungers to look out over the blue water. Breakfast was very good as well. We would highly recommend this hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Andrea

Travelled with partner
Disliked: Staff & service
I have no idea how any of this went because the hotel never got my reservation from Expedia. We drove 5 hours from Cancun only to be told that we didn’t have a hotel room. The staff was rude and unhelpful and basically said it wasn’t their problem. We had to scramble to find another room at 9p while being exhausted from a 17 hour day of travel.
Stayed 1 night in Feb 2023

10/10 Excellent

Gilberto, Hidalgo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Well located! Vero friendly staff! Love it
Stayed 3 nights in Oct 2022

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful cozy hotel in front of lagoon, excellent service, great breakfast included, excellent host, highly recommend.
Stayed 1 night in Jun 2022

8/10 Good

Zlatka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, beautiful top terrace with a view.
Stayed 2 nights in Nov 2021

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia de fin de semana
Todo muy bien. Súper amables en el servicio. Muy limpio, cómodo y buen desayuno. Definitivamente consideraría volver.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I shure did like the hotel. Staf are very happy and respekfull. Breakfest was exelent.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This place is decent but way overpriced for what it offers.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Easy to walk everywhere. Breakfast was included and made to order. Staff was extremely helpful and friendly. Room was very comfortable
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Vera_D, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new small hotel in Bacalar. Good location and a very charming roof top terrace ,)
Stayed 4 nights in Oct 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio, llegué un poco antes y al ser temporada baja pudieron entregarme una habitación, lo que me permitió tomar un tour temprano que en el mismo hotel tenía. (Empresa ajena al hotel) pasaron por nosotros y nos regresaron
Stayed 1 night in Sep 2024

2/10 Terrible

Regina

Disliked: Staff & service, property conditions & facilities
Mienten. Resulta que no trabajan con expedia y que nuestra reservación no existía. También mienten sobre sus trabajadores, llamamos al hotel para confirmar nuestra reservación y nos atendió Tanya, al siguiente día Tanya no existe. Checamos que el teléfono de la recepción fuera el mismo y en efecto lo era. El personal tiene una actitud terrible y las instalaciones están mal cuidadas. La señora de la recepción nos dijo que ni modo y que buscáramos otro hotel. Que falta de respeto. No hagan reservaciones aquí ya que más opiniones muestran mismas experiencias. Hasta otros hoteles saben sobre lo que hace el Sun Ha.
Stayed 5 nights in Jul 2024

6/10 Okay

Cristal

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

SAUL EDDEL

Travelled with group
Disliked: Cleanliness, property conditions & facilities
El hotel esta descuidado, la piscina a medio llenar con evidente falta de mantenimiento. El primer dia q llegamos no funcionaba el aire acondicionado. Nos pidieron un taxi para regresar al aeropuerto con una tarifa fija y al llegar resulta que debiamos pagar mucho más. Es una lástima, Bacalar es precioso pero en general dejan muy mala experiencia
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal excepcional
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos Javier

Stayed 3 nights in Jun 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELNTE UBICACION e INSTALACIONES
Excelente hotel a 50 mts de la alguna. Enfrente un rest de gran calidad. Te dan toallas para alberca o para la laguna. Desayuno EXCELENTE Grátis en la mañana, solo que dura 1 1/2 de 8 a 9:30 am Teníamos una habitación y por $ 300.00 pesos más nos dieron una MAS gde
Stayed 3 nights in Jun 2024

8/10 Good

KARINE

Stayed 3 nights in Dec 2023

2/10 Terrible

Floriane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
La dame de l’accueil était très très désagréable… c’est la première fois que je rencontre une personne si peu aimable.
Stayed 2 nights in Nov 2023