The hotel was clean and staff were really friendly and made it easy to check in. The room was also clean and not too small, however I would have booked a bigger room if we were there for longer. The breakfast options were quite good and there was cereal, muesli, fruit, tea, coffee and juice available as well as ordered food. There is no lift which was fine for us, as we were able to carry our bags and we were only on the first floor. The hotel was great about storing our bags after we had checked out for one night whilst we went on a safari as well. Overall, a great experience.