Extended Stay America Suites Chicago Elmhurst O'Hare

2.5 star property

Photo gallery for Extended Stay America Suites Chicago Elmhurst O'Hare

Exterior
Free daily on-the-go breakfast
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen
Studio, 2 Double Beds, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • 24/7 front desk

Explore the area

Map
550 W Grand Ave, Elmhurst, IL, 60126
  • Oakbrook Center Mall
    ‪9 min drive‬
  • Donald E. Stephens Convention Center
    ‪13 min drive‬
  • Allstate Arena
    ‪14 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Elmhurst

When you stay at Extended Stay America Suites Chicago Elmhurst O'Hare in Elmhurst, you'll be in the suburbs, within a 15-minute drive of Donald E. Stephens Convention Center and Woodfield Mall. .This hotel is 13 mi (21 km) from Schaumburg Convention Center and 9.9 mi (16 km) from Allstate Arena.

What's nearby

  • Midwest Conference Center - 5 min drive - 5.4 km
  • Oakbrook Center Mall - 9 min drive - 9.7 km
  • Rosemont Theatre - 12 min drive - 14.0 km
  • Donald E. Stephens Convention Center - 13 min drive - 14.4 km
  • Allstate Arena - 14 min drive - 16.1 km

Getting around

  • Elmhurst Station - 5 min drive
  • Remote Parking Station - 14 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 19 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Yorkys Fast Food - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Fry the Coop (Elmhurst) - ‬4 min drive

About this property

Extended Stay America Suites Chicago Elmhurst O'Hare

Suburban hotel with free breakfast and a 24-hour front desk
Extended Stay America Suites Chicago Elmhurst O'Hare offers 117 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Hotel Elmhurst Chicago O'Hare
Elmhurst Extended Stay
Extended Stay America Elmhurst
Extended Stay Elmhurst
Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Suites Chicago Elmhurst O'Hare Hotel
Extended Stay America Suites Chicago Elmhurst O'Hare Elmhurst

Extended Stay America Suites Chicago Elmhurst O'Hare Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 324 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 129 out of 1005 reviews
Rating 2 - Terrible. 143 out of 1005 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Gloria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place! Will not stay there ever again. Dirty room, hairs on the sheets and dirty pillows. Building looks like it hasn’t been cleaned in years. I do not recommend. Did not sleep comfortably.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shohruh

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

6/10 Okay

Kenana

Stayed 2 nights in Dec 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Like the good ol saying goes, "you get what you pay for". For the price I did NOT expect a 5 star hotel experience. The bathroom was not as clean as it should have been and the floors seemed like they weren't mopped but the staff were extremely nice and I do believe that kind of customer service goes a long way.
Stayed 1 night in Jan 2025

6/10 Okay

Linda

Disliked: Cleanliness, staff & service
Stayed 12 nights in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2025

6/10 Okay

Abdul Jawal

Stayed 1 night in Dec 2024

4/10 Poor

Suzy

Travelled with partner
Disliked: Staff & service, amenities
Lady at the register was very rude I asked her some questions when I was there checking in, and she didn’t even acknowledge what I had to say, and then practically harass me to leave, which I understand. I was there past check out time, but nobody informed me of any of that.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great hotel to stay at only problem i had was a weird old man staring out the window at all times to see what you were doing

10/10 Excellent

elvis

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

eric

Stayed 2 nights in Dec 2024

6/10 Okay

Ladarius

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Brandon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Stayed 2 nights in Dec 2024

2/10 Terrible

Michael Y

Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
My Personal Experience
The Person that was at the front desk when I checked in wasn't polite. Didn't even smile at all. She needs to work on her customer service. The room is good with the amenities necessary even a small kitchen. I find that very convenient as well as having vending machines and laundry in the building. And of course complimentary coffee and pastries. But on my last night in my room I saw 2 roaches. That's very bad for business.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sivasankaran

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount paid, didnt expect much but you got to give such review when the 1st thing you open the toilet and see unflushed stuff in there. Little things here and there wouldnt matter for such price but this is simply unacceptable.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lastarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024