Palmer House a Hilton Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Point of interest
Point of interest
Point of interest
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    1 min walk
  • Lockwood Restaurant & Bar
    1 min walk
  • Monroe Station (Red Line)
    1 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hip & Historic)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Chicago

Palmer House a Hilton Hotel is centrally located in Chicago, a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago. .This spa hotel is 0.6 mi (1 km) from Willis Tower and 0.7 mi (1.1 km) from Chicago Theatre.

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Navy Pier - 4 min drive

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in Downtown Chicago with a full-service spa
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Covered valet parking on site (USD 78 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee weekdays 6:30 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Lockwood Lobby Bar
  • Lockwood Express
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (130000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 77

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Covered valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 812 out of 1531 reviews" "
Rating 8 - Good. 304 out of 1531 reviews" "
Rating 6 - Okay. 201 out of 1531 reviews" "
Rating 4 - Poor. 120 out of 1531 reviews" "
Rating 2 - Terrible. 94 out of 1531 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ethan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a classic hotel in a great location with a beautiful lobby. Unfortunately our standard king room was small, and showed clear signs of neglect. The view from the window was very poor, and the hallway ceilings had staining and water damage. For what we paid (including a mandatory “resort fee”) I expected much better. I don’t plan to stay here again.
Hallway
Closet
Closet
Shower
Stayed 1 night in Sep 2024

10/10 Excellent

Billie

Stayed 3 nights in Sep 2024

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historical building!
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Glenn

Travelled with family
Though it is beautiful old property and well maintained the staff was on auto pilot and not very enthusiastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities
Our stay was AMAZING!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fathima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with group
BEST LOCATION. EASY TRAIN RIDE FROM O'HARE AIRPORT. WALKING DISTANCE TO MANY MAJOR MUST SEE SIGHTS AND LOTS OF RESTAURANT CHOICES. WOULD RECOMMEND HIGHLY EVEN THOUGH THE HOTEL IS OLD AND THE BATHROOMS NEED NEW VANITIES.
Stayed 4 nights in Sep 2024

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s gorgeous of course and I loved the history. I wished I had more time to check out the exhibits and the event rooms. You can text the staff if anything comes up and hear back from them right away. Everyone was extremely courteous. But I really wanted the ability to make coffee in my room. Also, there were VERY limited vegan options for dining which is a common request in 2024.
Stayed 3 nights in Sep 2024

10/10 Excellent

HOLLIE, Attica

Stayed 1 night in Aug 2024

10/10 Excellent

Meaghan

Liked: Cleanliness
Amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Palmer and Chicago.
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Elegant lobby with smallish, dated rooms
Hotel is elegant but dated, as are the rooms. The express elevator to floor 22 is great, with no wait time, but the rooms are small even on the exec floor and not modern lookig at all. I also didn't appreciate walking the gauntlet of sales reps schlepping the Hilton packages as we were checking out. That's too much "Buy a Time share" sales pitch for a first rate hotel, and why I gave you only 3 stars. Also, $60 a day parking is nuts. If I had known, I would have slept in my car at that rate.......
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful, everyone is amazing , kind, considerate, I was treated like a king.
Stayed 4 nights in Sep 2024

6/10 Okay

Monica

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmer House Hotel
Our stay was fantastic rooms were nice size closets refrigerator. Love the old Nostalgia of all the old timers who played and sang at the Empire dining room. Very close to all the activities restaurants Michigan Avenue it was great only thing and I guess that's typical of Chicago Downtown parking not provided except for valet $80 a day ridiculous or down the street $55 a day in and out okay of the parking in addition to that they charge $25 plus tax a day some kind of fee for what I don't know on top of your hotel stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
First off great location being right on so many L lines. Hotel is old and showing its age with scuffed floors and chipped paint. Bed was good, cleaning seevice in the rooms was great, I’d stay again for location but for the price and condition I might also look elsewhere with L access.
Stayed 4 nights in Sep 2024

8/10 Good

Elaine

Travelled with family
Liked: Property conditions & facilities
Beautiful older building. Housekeeping didn’t clean room even though had left do not disturb sign out in error. Should have at least knocked
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Easy access to shopping and attractions. Great staff and great history.
Stayed 2 nights in Sep 2024

6/10 Okay

Marvin

Liked: Cleanliness, property conditions & facilities
No cups or glasses..no complimentary coffee
Stayed 4 nights in Aug 2024

6/10 Okay

Lindsay

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, shabby, loud
Dirty, shabby, loud
Stayed 3 nights in Jul 2024