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Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Indoor pool
Exterior
Reception
Suite, 1 King Bed, Kitchen
Suite, 2 Bedrooms, Kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • Hot tub
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    2 min walk
  • Finley Stadium
    7 min walk
  • Tivoli Theatre
    11 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    24 min drive

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Chattanooga

With a stay at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel, you'll be centrally located in Chattanooga, steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo. .This hotel is 1 mi (1.7 km) from Tennessee Aquarium and 3.9 mi (6.2 km) from Ruby Falls.

What's nearby

  • Chattanooga Convention Center - 2 min walk
  • Chattanooga Choo Choo - 13 min walk
  • University of Tennessee at Chattanooga - 13 min walk
  • Tennessee Aquarium - 2 min drive
  • Ruby Falls - 6 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Southside Social - ‬10 min walk
  • ‪Pickle Barrel Restaurant - ‬9 min walk
  • ‪The FEED Co Table & Tavern - ‬10 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Hotel with free breakfast, steps from Chattanooga Convention Center
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chattanooga? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Manager's reception (select days)

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (240 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 135 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was lukewarm at best.
Stayed 1 night in Jul 2024

8/10 Good

Tiffany

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Back breaking mattresses
I can overlook the little dirt spots in the room because I know they were understaffed. But that bed was the most uncomfortable mattress I have ever slept on. I woke up multiple times during the night with back pain. The continental breakfast was horrible too. Those omelettes tasted like they were made the day before, frozen, and reheated for the next day’s meal.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family and small children
Liked: Staff & service
Great place for a family stay. The suit could use some new clean furniture. The breakfast is great for a hotel continental meal. Good price for the location close to downtown. Parking at $18 per day is double what was advertised and way too expensive though.
Stayed 4 nights in Jul 2024

8/10 Good

Kappie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price. Nice breakfast area. We were charged by person for parking. I assumed per vehicle. ??? Otherwise a pleasant stay for a one night college move in.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real customer service
The service at the hotel was great. Tanner at the front desk is incredible. He makes everyone feel valued… even when he is slammed with calls, requests, etc. this hotel is a great place to stay if you have an event at the convention center. I will return because of employees like Tanner. Thank you
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined eating cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined when my son was eating his cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the huge balcony
Stayed 1 night in Jul 2024

6/10 Okay

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very nice as is the breakfast. Service was really good but we did have some problems with our room. We reserved a 2 bedroom suite that sleeps 6 but only had 2 bath towels and no hand towels. The dishwasher had not been emptied before we arrived and they ran out of blankets when we called to get one for those sleeping on the sleeper sofa. The staff always brought up what we needed when we called but the room could have been better stocked.
Stayed 2 nights in Jul 2024

6/10 Okay

Carey

Ok
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pull out couch was broken and had dirty sheets on it, furniture old and worn out, food crumbs on floor and in kitchen, toilet ran and then didn’t flush, AC was very loud, blackout curtain didn’t close all the way, room was musty. If we hadn’t arrived at 11 pm with 4 sleeping kids we would have left and found another hotel.
Stayed 1 night in Jul 2024

8/10 Good

Michelle J

Travelled with family
Stayed 1 night in Jun 2024

6/10 Okay

Crystal

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Front desk clerk at check in was very rude and not personable. Asked for my card without explanation why as I had already paid for the room. Room size was decent. Bathtub had hairs all in it and the dishwasher still had plates, bowls, cups and utensils. Pull out couch was 0/10. Super thin. Couches and chairs in the lobby/lounge were very worn and needed updated. Fabric was coming off of the arm rests.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Perry

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Overall it was a great fit for our family (2 adults, 3 kids). The area around it is a little run down but up and coming with alot of renovations and new builds close by. The hotel is within walking distance 0.5-1mile of all the good attractions. The breakfast was substantial (eggs, bacon/sausage, toast/bagel, limited fruit, potatoes, yogurt/cereal). The room and hallway floors could have been cleaner, but overall it was great.
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprety was dirty. Bags of garbage remained outside the elevator during our entire stay. Room was dirty and sink barely drained.
Stayed 1 night in Jul 2024

6/10 Okay

Michelle, Land O Lakes

Travelled with family
The hotel had a/c issues. The room we stayed had dirty floors. The staff member at check-in was not friendly. The breakfast was okay, but no waffle maker. We paid for parking each night even though the front desk said it was free.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All front desk staff were professional and helpful. Very clean throughout the whole building.
Stayed 2 nights in Jul 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room for $350 a night. No good
Dirty room. Hairs in each sink. Food crumbs on chairs and under dinning table. Dirty socks found from previous guest.
Stayed 1 night in Jul 2024

2/10 Terrible

Eboney N

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome amenities
Stayed 1 night in Jul 2024

8/10 Good

Sheila

Liked: Cleanliness
Disliked: Property conditions & facilities
It was very convenient for the convention center. However, the room and entire hallway smelled musty and moldy. The bathroom sink was cracked. No service to my room all week, finally had to set the trash cans in the hall to get them emptied.
Stayed 5 nights in Jun 2024