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M Social Auckland

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for M Social Auckland

Terrace/patio
Lounge
Harbour Suite View Inclusions Galore | View from room
Lounge
Breakfast and dinner served, local cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • New Zealand Maritime Museum
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout curtains

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social King

Social King | View from room

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Grand by SkyCity

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1415)
The price is NZ$408
for 1 room
includes taxes & fees
3 Feb - 4 Feb
The Grand by SkyCity

About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This eco-certified hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 2 min walk
  • Queen Street Shopping District - 4 min walk
  • Sky Tower - 10 min walk
  • Spark Arena - 15 min walk

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Provedor - ‬2 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk

About this property

M Social Auckland

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness center
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (NZD 45.00 per night)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: NZD 45-45 for adults and NZD 22.50-22.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour fitness centre
  • Bike parking

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1130 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 85
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 872 out of 1021 reviews" "
Rating 8 - Good. 121 out of 1021 reviews" "
Rating 6 - Okay. 17 out of 1021 reviews" "
Rating 4 - Poor. 9 out of 1021 reviews" "
Rating 2 - Terrible. 2 out of 1021 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Marc, Whangarei

Liked: Cleanliness
Disliked: Staff & service
Having no pool was a shame. Staff also didn’t notice my valet parking and extras included. No upgrade was available either which was apart of the booking
Stayed 1 night in Oct 2024

10/10 Excellent

Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great stay with VIP carparking at fantastic location beds were super comfortable I book the room with view had amazing view
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. Awesome staff who are willing and able to assist you with you need them. The breakfast buffet tasted good. The hotel is located directly across the street from the ferry terminal, so getting to and from places like Waiheke Island is super easy. There's also plenty of restaurants adjacent to the hotel on the wharf. The hotel is also a good 10-12 mins walking distance to the SkyTower. Overall, I thoroughly enjoyed my stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Van at the front desk was great!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Noreen

Stayed 5 nights in Sep 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish clean hotel with comfortable rooms and steps away from many restaurants and shopping options. Waterfront views are fun and the gym is clean and well equipped. The restaurant was too pricey so we ate elsewhere and they charged us extra $50 for early check in. We came off at 13 hour flight so agreed to pay but usually if a room is ready early you’re just lucky. The extra charge is just gouging.
Stayed 2 nights in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, staff very accomodating. Good room, conveniently located to bars and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Narith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nicely designed. Location was easily accessible. The view was amazing. The staff is very friendly and accommodating. Highly recommend staying there.
Stayed 1 night in Oct 2024

10/10 Excellent

E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very helpful, clean. Great bar and restaurant. Will stay again.
Stayed 1 night in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
Clean and modern no issues with Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small but well appointed and comfortable rooms. Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent and we loved our view. Super friendly and helpful staff. Close within walking distance of everything. We would definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Central location to the viaduct staff were amazing and the room was great definitely be back
Stayed 1 night in Oct 2024

8/10 Good

Craig

Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities, property conditions & facilities
The staff were all-no exceptions- friendly and helpful. We always were greeted when returning and got a smile and nod each time we left. The security systems were great too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first experience at a M Social Hotel - we all loved it - best hotel we stayed at in NZ so will definately want to stay again - so friendly / they employee really nice humans
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unwell during our stay here and the staff were most helpful with our additional needs that arose. Breakfast is good, as are the evening meals, if feeling slightly expensive. We found car parking to be easy, cheaper and adequate in the Downtown car park behind the hotel as we didn't require valet service. Unfortunately, Friday and Saturday nights are very noisy on the harbour front making it difficult to sleep. However, we would return as it is a nice place to stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in downtown Auckland.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing, room great, breakfast options great. Would recommend and would stay again!
Stayed 6 nights in Sep 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the CBD with harbour views and underground parking. Young, fun atmosphere without being boisterous.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the front desk were very helpful and accommodating Breakfast was nice and sufficient
Stayed 5 nights in Sep 2024