M Social Auckland

4.5 star property

Photo gallery for M Social Auckland

Terrace/patio
Exterior
Lobby
Lounge
Harbour Suite View Inclusions Galore | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

Social View Twin XL

  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Social King View Inclusions Galore

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Social View King

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Social View Twin

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Auckland

With a stay at M Social Auckland, you'll be centrally located in Auckland, steps from Princes Wharf and New Zealand Maritime Museum. .This eco-certified hotel is 0.1 mi (0.2 km) from Auckland Ferry Terminal and 0.2 mi (0.4 km) from Queen Street Shopping District.

What's nearby

  • Princes Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 2 min walk - 0.3 km
  • Queen Street Shopping District - 4 min walk - 0.4 km
  • Sky Tower - 10 min walk - 0.9 km
  • Spark Arena - 15 min walk - 1.3 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk
  • ‪Honest Chocolat - ‬3 min walk

About this property

M Social Auckland

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 956 out of 1112 reviews
Rating 8 - Good. 127 out of 1112 reviews
Rating 6 - Okay. 17 out of 1112 reviews
Rating 4 - Poor. 10 out of 1112 reviews
Rating 2 - Terrible. 2 out of 1112 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene, Appleton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel overlooks the Auckland harbor. Lovely view. I’m not sure if all rooms face the harbor or was this a VIP upgrade??
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

8/10 Good

Robert, Abita Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location especially if you are going or coming from a cruise. The numerous ferries can take you to many other areas of Auckland including some islands.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!!
Perfect - love this place- great staff and great location. Food was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and very helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Sjaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, great location and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Emyr, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights over New Year’s Eve. This was very convenient for enjoying the very popular Viaduct Harbor area for the festivities. No rooftop bar or views except of Princes Wharf across the street (see photos) but easy to walk around.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Convenience!
Perfect Start to Our NZ Adventure! This hotel was a fantastic first stop on our 14-day whirlwind tour of New Zealand. It was conveniently located near shopping and restaurants, making it easy to explore the area. The rooms were very comfortable and offered great views. A wonderful and relaxing way to kick off our trip
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at M Social before and have always been impressed by the friendly service, clean and modern rooms and facilities, and comfy beds. The hotel has a great view of the harbor and is in a good location near shops, restaurants, and the ferry and boat tours. The Auckland M Social was excellent and the food was fresh, quickly served, and the staff were extremely helpful and pleasant. Abbas was very thoughtful!
Stayed 7 nights in Dec 2024

10/10 Excellent

Parul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upscale furnishings, excellent location, great service, and unique decor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, bainbridge island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Right by the waterfront where all the restaurants are. Downtown parking is perfect. Bfast is great & staff friendly & helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel right on water front
Fantastic stay! New modern hotel across from ferry. Beautiful views and rooms. Extremely comfortable bed. Drinks and food in hotel restaurant excellent. Amazing service from all staff
Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a distinct style and they do it well! Having read reviews about the great staff before my stay, I was still surprised by their friendliness and attention to detail. The Loaded option is great and the perks are well worth the extra cost. The harbour view was even better than expected. I can’t wait to return!
Stayed 1 night in Dec 2024

10/10 Excellent

Galo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024