2/10 Terrible
Caroline
Travelled with family, Travelled with pets
31 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived to Harrison Spa Motel hoping to spend 2 nights and enjoy the scenery of the area. We were so disappointed and disgusted when we saw our room that we decided to stay one night instead of 2, and left early. The room was beat up and run down. The carpet was sticky and dirty with, hair balls, chards of glass left on it, broken tiles on the bathroom floor with packing tape to hold them together. The walls were damaged with peeling paint and being above the burger joint a smell of grease enveloping everything. The plumbing was shaking the whole bedroom and making loud noise when the next room over took a shower and same in our bathroom. After we checked in, there was no one to assist us. We called the phone number listed, rang the buzzer several times, called out at the front desk for 45 minutes without anyone answering. We are asking for our second night to be refunded, we are jumping through the hoops. Hopefully they will be reasonable and refund the night we did not spend there, as we checked out before their regular check out time. This is not a nice place. The pictures listed are outdated and do not reflect the current state of the motel. The service...well is limited. So disappointing.
Caroline
Stayed 2 nights in Dec 2024