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Hotel Chino Hills

3.0 star property

Photo gallery for Hotel Chino Hills

Lobby lounge
Lobby
Deluxe Room, 1 King Bed
Indoor pool
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    ‪10 min walk‬
  • Big League Dreams Sports Park
    ‪2 min drive‬
  • Los Serranos Country Club
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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About the area

Chino Hills

Located in Chino Hills, Hotel Chino Hills is within a 5-minute drive of BAPS Shri Swaminarayan Mandir and Big League Dreams Sports Park. .This hotel is 11.1 mi (17.9 km) from Ontario Convention Center and 14.9 mi (24 km) from Ontario Mills Shopping Mall.

What's nearby

  • BAPS Shri Swaminarayan Mandir - 10 min walk
  • Big League Dreams Sports Park - 2 min drive
  • Los Serranos Country Club - 3 min drive
  • Ayala Park - 3 min drive
  • The Shoppes at Chino Hills - 5 min drive

Getting around

  • West Corona Station - 12 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Hotel Chino Hills

Art Deco hotel with a 24-hour business center and a 24-hour front desk
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to February 28 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 251 out of 1004 reviews
Rating 8 - Good. 169 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 161 out of 1004 reviews
Rating 2 - Terrible. 235 out of 1004 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHIJING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

HUI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Oriyon

Disliked: Staff & service
They didn’t inform that it was be renovated
Stayed 1 night in Nov 2024

4/10 Poor

Desmon

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com very dissapointed
Im very upset with hotels.com. I book thru this site not only for the price but for the security and reassurance that these hotels are being inspected for the recomendations to your customers. This hotel is being renivated on all sides. I immediately felt dust mites because im allergic and start itching and breaking out with red bumps. The elevator didnt work, we had to go to the front desk 3 times to rekey the room card because it wouldnt let us in. We asked for towels 2 times before givig up and using our WET ones. YOUR PREVIEW ON HOTEL.COM said it had frige microwave, and breakfast in the morning...well NO breakfsst, NO microwave. I was so embarassed i coudnt cancel the room when we seen the condition..i want a refund.
Stayed 1 night in Nov 2024

6/10 Okay

Koide

Stayed 1 night in Oct 2024

10/10 Excellent

Candice

Stayed 2 nights in Oct 2024

4/10 Poor

Candice

Stayed 1 night in Oct 2024

10/10 Excellent

Nargis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly , rooms are very satisfied, the cleaness is very EXCELLENT
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Nov 2024

2/10 Terrible

Ricardo

Stayed 1 night in Nov 2024

8/10 Good

Andres

Stayed 1 night in Nov 2024

6/10 Okay

Robaylon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under construction- woken up by drilling and hammer pounding!
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Go elsewhere
Worst stay ever!! Construction noise above us all night. I was in the shower, and they shurt the water off for half an hour. No beakfast, pool, or spa available. No 4emote for the TV, no hair dryer.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Armando

Liked: Room comfort
Disliked: Staff & service
Elevators didnt work and lots of construction going on outside and inside... There was an employee their that would walk away if you asked her a question.. Oh they ask for deposit 100
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was CRAP! Do not stay here!!!!! The online pics do no reflect all the renovations taking place, empty rooms missing doorknobs with open windows down the hall. Pounding, pounding, pounding of hammers during my stay. . . both nights and the front desk played dumb saying, "I'll find out where it's coming from"!!!! Coffee maker did not accommodate coffee packets, so no coffee. Gym, spa, pool were nonexistent. T.V. did not work at all. There was no clock. Graffiti etched into elevator doors and wall. Standard pillows were provided, not even queen sized. Comforter was actually a sheet. Plastic sheeting covered the carpet on the 3rd floor. These people would not discount or refund any money. DO NOT STAY HERE. They're only interested in a profit. They do not give a crap about their guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Estephanie

Stayed 2 nights in Oct 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Decent price, but our room had issues!
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donnie, Apache junction

Travelled with family
Liked: Cleanliness, staff & service
Nice room. Have stayed there many times. Major remodeling going on right now. So most options were not available this trip. Pool, breakfast etc will be back soon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities
Not happy
Tv not working no sound Reading lights by bed and north wall not working! Outlets by bed not working! Construction noise started way to early!
Stayed 1 night in Oct 2024