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Was a last minute booking… couldn’t have wished for more! A lovely little gem, beautiful throughout, friendly staff, excellent value for money, good quality Fayre and brilliant location.

Great hotel, staff were amazing and friendly especially peirce was helpful and catering. Food was brilliant and rooms were clean

Excellent Period property. As an older building we were unsure what to expect but it’s immaculate throughout. Staff were incredibly friendly and we were delighted to be checked in 3 hours prior to the arranged time. Couldn’t be more conveniently located a minute walk from the castle and the Main Street where all the shops, bars and restaurants are. They don’t have onsite parking but there is a very safe pay and display car park 3 minutes walk away which was only £14 for 24 hours. That’s much cheaper than any other city hotel I’ve ever been to. We will be back. We really enjoyed our stay and the city.

Smashing place

I can confidently say it was one of the best hotel experiences I've ever had! From the moment I arrived, the staff went above and beyond to make me feel welcome. Their exceptional service was truly the highlight of my stay. The amenities are fantastic! The pool was pristine and perfect for a relaxing dip, while the hot tub was an absolute treat after a long day of exploring. In summary,this hotel exceeded all my expectations with its outstanding staff, luxurious pool and hot tub, and top-notch spa services. I can't wait to return!

We booked the Pines for 3 nights and we were both pleasantly surprised, it's a gem. The lodges are set around a tranquil lake and are easily accessible from the M6. The lodge was very clean and very well equipped, comfortable beds, quality bedding and towels and central heating. The staff were really friendly and informative. The bar area is relaxing and inviting, I cannot really comment on the quality of the food at the restaurant as the lodges are geared for self catering with extensive equipment, such as, a dishwasher, washing machine, microwave, toaster, everything you need is provided...so we didn't eat in the restaurant but did notice the menu prices seemed expensive. Obviously been so close to major roads we expected some noise from traffic, but it was minimal and the lodges are double glazed. We really enjoyed our stay😊 I'd definitely recommend giving the Pines a visit.