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AC Hotel Alcala de Henares by Marriott

4.0 star property

Photo gallery for AC Hotel Alcala de Henares by Marriott

Lobby
Serves breakfast and dinner
Reception
Breakfast and dinner served, international cuisine
Standard Room, 1 Queen Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Octavio Paz, 25, Alcala de Henares, Madrid, 28805
  • Plaza Cervantes
    ‪6 min drive‬
  • University of Alcala
    ‪6 min drive‬
  • Convent of Las Clarisas de San Diego
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool

Parador De Alcala

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.7 out of 5, Exceptional, (295)
The price is NZ$265
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Parador De Alcala

About the area

Alcala de Henares

Located in Alcala de Henares, AC Hotel Alcala de Henares by Marriott is in the business district, a 4-minute drive from Palacio Laredo and 5 minutes from Hospital de Antezana. .This hotel is 1.9 mi (3 km) from Teatro Salon Cervantes and 1.9 mi (3.1 km) from Plaza Cervantes.

What's nearby

  • La Garena Plaza Shopping Center - 5 min drive - 5.1 km
  • Cervantes Birthplace Museum - 6 min drive - 3.2 km
  • Plaza Cervantes - 6 min drive - 3.1 km
  • University of Alcala - 6 min drive - 3.2 km
  • Convent of Las Clarisas de San Diego - 6 min drive - 3.2 km

Getting around

  • Alcala de Henares University Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪100 Montaditos - ‬15 min walk
  • ‪VIPS Alcalá Magna - ‬15 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Cafetería los Molinos - ‬15 min walk
  • ‪Bar Corcoba - ‬11 min walk

About this property

AC Hotel Alcala de Henares by Marriott

Hotel with a fitness center, near Palacio Laredo
AC Hotel Alcala de Henares by Marriott offers 90 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 90 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Grab dinner at AC Lounge, a bar/lounge that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alcala de Henares? This hotel has 20591 square feet (1913 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Children aged 11 and younger eat free breakfast.
AC Lounge - This gastropub specializes in international cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Covered parking on site (EUR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15.40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,591 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (120 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height door lock
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.4 per person
  • Covered self parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Alcala de Henares Marriott
AC Alcala Henares
AC Hotel Alcala de Henares Marriott
Hotel AC Alcala Henares
AC Hotel Alcala Henares Marriott Alcala de Henares
AC Hotel Alcala Henares Marriott
AC Alcala Henares Marriott Alcala de Henares
AC Alcala Henares Marriott
Ac Alcala Henares By Marriott
AC Hotel Alcala de Henares by Marriott Hotel
AC Hotel Alcala de Henares by Marriott Alcala de Henares
AC Hotel Alcala de Henares by Marriott Hotel Alcala de Henares

AC Hotel Alcala de Henares by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 251 reviews
Rating 8 - Good. 108 out of 251 reviews
Rating 6 - Okay. 14 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid Trip
The overall experience was great. From the staff to the food, everything was excellent. I will stay again.
Stayed 8 nights in Dec 2024

10/10 Excellent

Wilber, WEST NEW YORK

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
It is a very nice hotel. However you need a car. If you are a leisure traveler looking to explore Madrid, this probably isnt the place for you. It is a nice property with a very nice breakfast buffet. The front desk staff were very helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Limary

Travelled with family
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Aubrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom design concerns
Excellent except for a design concern in that the bathroom door does not shut tight. Odors can escape. The frosted bathroom door is not appropriate for every occasion. Not all guests sharing a room are intimate couples!
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were awesome. Breakfast was good with a wide selection to choose from.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent hospitality, excellent customer service on the front desk team.
Stayed 10 nights in Jul 2024

10/10 Excellent

Michalans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Such a great hotel, rooms are lovely, staff are super friendly and in a great location for both airport and travelling to the city. Will stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially like the front desk staff, they are always helpful and nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

philip

Stayed 1 night in Aug 2023

10/10 Excellent

Francisco, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Jul 2023

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the neighborhood, the property is located about an hour from Madrid. We had a problem with our safe but was fixed on our return back to the hotel. Housekeeping did a good job. As someone who works in a hotel, the front desk should understand that foreigners need extra guidance and explanation, not look frustrated. I’m a Spanish speaker, so communication was not a problem, the attitude was.
Stayed 3 nights in Mar 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Helpful staff.
Stayed 6 nights in Mar 2023

2/10 Terrible

Vida

Stayed 1 night in Nov 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the property was very clean.
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For than the property it was the friendly and professional staff that makes this place special.
Stayed 5 nights in Jun 2022

10/10 Excellent

Stuart Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service, room was clean. Bathroom was spacious.
Stayed 4 nights in Feb 2022

8/10 Good

Juan Francisco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2021

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 1 night in Nov 2021

6/10 Okay

Paul

Business traveller
Stayed 4 nights in Oct 2021

10/10 Excellent

Andres

Stayed 1 night in Oct 2021

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, great customer service, WiFi was spotty and disconnected numerous times
Stayed 5 nights in Oct 2021