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Fiesta Inn Ciudad Juarez

3.5 star property

Photo gallery for Fiesta Inn Ciudad Juarez

Exterior
Indoor pool
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Junior Suite (Master)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Paseo Triunfo de la Republica 3451, Ciudad Juárez, CHIH, 32315
  • Paso del Norte Cultural Center
    ‪16 min walk‬
  • Paso del Norte International Bridge
    ‪5 min drive‬
  • American Consulate
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Master)

Junior Suite (Master)

Junior Suite (Master)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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  • Parking included
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4.4 out of 5, Excellent, (1408)
The price is NZ$148
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includes taxes & fees
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About the area

Ciudad Juárez

With a stay at Fiesta Inn Ciudad Juarez in Ciudad Juárez (Zona Pronaf), you'll be within a 5-minute drive of Paso del Norte Cultural Center and Edificio de Posgrado UACH. .This eco-certified hotel is 1.4 mi (2.2 km) from UACJ - Universidad Autónoma de Ciudad Juárez and 1.9 mi (3.1 km) from Benito Juárez Olympic Stadium.

What's nearby

  • Plaza de las Americas - 5 min walk - 0.5 km
  • Paso del Norte Cultural Center - 16 min walk - 1.4 km
  • Benito Juárez Olympic Stadium - 4 min drive - 3.1 km
  • Paso del Norte International Bridge - 5 min drive - 4.8 km
  • American Consulate - 9 min drive - 9.2 km

Getting around

  • El Paso Union Depot - 19 min drive
  • El Paso International Airport (ELP) - 26 min drive

Restaurants

  • ‪Los Arcos - ‬7 min walk
  • ‪Shangri-La - ‬9 min walk
  • ‪Italia Forno Ristorante - ‬7 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Kinsui - ‬8 min walk

About this property

Fiesta Inn Ciudad Juarez

Eco-certified hotel with a fitness center and a 24-hour front desk
Fiesta Inn Ciudad Juarez offers 166 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 166 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Café La Fiesta, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Café La Fiesta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Café La Fiesta

Things to do

  • Children's club
  • Gym
  • Indoor pool

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Ciudad Juarez
Fiesta Inn Ciudad Juarez
Fiesta Inn Ciudad Juarez Hotel Ciudad Juarez
Fiesta Inn Ciudad Juarez Hotel
Fiesta Inn Ciudad Juarez Ciudad Juárez
Fiesta Inn Ciudad Juarez Hotel Ciudad Juárez

Fiesta Inn Ciudad Juarez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Hector

Travelled with group
Disliked: Property conditions & facilities, room comfort

Upset

I personally think the Hotel is going down quality. When you paid close to a hundred dollars per day u expect something better. Sample 2 guests 3 towels waiting to long to attend, room was not made at my request because it was 3pm and room was not made up so we decided for 2 days we’ll take it but that is the last time you see me. Héctor Benavides
Stayed 2 nights in Jan 2025

6/10 Okay

Robert

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a star 3 hotel with
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it is a nice and confortable hotel
Stayed 1 night in Jan 2025

8/10 Good

Ernesto, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are crying for a fabric softener
Stayed 1 night in Dec 2024

10/10 Excellent

nahum

Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Fiesta Inn Ciudad Juarez through Expedia while searching for hotels in El Paso, Texas, USA. To my surprise, the directions took me to Mexico. Unfortunately, I didn't have the necessary immigration documents for my family and myself, nor was the rented vehicle permitted to leave the country. I had to turn back at the Mexico border and book another hotel in the U.S. I contacted the Fiesta Inn within 20 minutes of booking to cancel, but faced language barriers and disconnects. Further attempts to resolve the issue through their sales contact and numerous calls both by myself and Expedia were unsuccessful. Ultimately, I was denied a refund due to 'no show', despite the clear misunderstanding. This experience has led me to reconsider using Expedia, as the platform included hotels outside the U.S. without clear indicators, posing potential risks for travelers without proper documents. I am gathering similar cases for legal action regarding these misleading practices and request that anyone with similar experiences contact me to support this cause. I will also pursue a refund from Fiesta Inn for a booking I believe was made in error.
Stayed 1 night in Dec 2024

10/10 Excellent

Humberto

Stayed 2 nights in Dec 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, perfect beds

The hotel was very well located. Very quiet during the night. The bed was extremely conformable which is unusual for hotels. The staff super friendly. Recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024

4/10 Poor

Zoraya

Travelled with family
Disliked: Staff & service, property conditions & facilities

Necesita renovación

El joven de la recepción muy amable y nos informó que el buffet era hasta las 12 , bajamos unos minutos antes de las 11 y ya no había comida y estaban limpiando de manera ruda la persona a cargo dijo que todos bajaron temprano y ya se había acabado todo
Stayed 1 night in Dec 2024

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice every aspect
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service
There was no hair dryer in the room, we needed to ask for one in the reception desk. Everything else was good. Excellent customer service.
Stayed 1 night in Dec 2024

2/10 Terrible

Amada

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Carlos

Stayed 1 night in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MODESTO

Stayed 1 night in Oct 2024

6/10 Okay

Monica

Stayed 1 night in Nov 2024

10/10 Excellent

Yoan

Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food option limited. Long wait didnt have alot of what was listed on menu.
Stayed 1 night in Oct 2024

2/10 Terrible

Danny

Liked: Cleanliness
Disliked: Staff & service
waited too long to check inn. and we had lots of trouble cause the card dint work in the elevator 5 times we had to go to the front desk it was annoying.
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo gracias volveremos pronto
Stayed 6 nights in Oct 2024