The hotel is beautiful, you feel like home. The room and bathroom were both clean and nothing was broken. The bed and pillows were very soft, prefer more of a firm bed/pillow but nothing wrong with them. The pool and hot tub were relaxing and weren't overpowering of Chlorine. Bonus. The biggest issue we had was the breakfast. The biscuits for the biscuits and gravy were rocks, at first we thought them to be decorations. But no, they were just hard. The ham, we assumed it was ham, was burnt. The potatoes were supposed to be fried but were more of a mush. There was cream cheese but no bagels. No sugar free options for jelly or syrup. The apples were mostly bruised. We love staying at Best Westerns but this breakfast was truly a dud.