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Nice, clean, quiet hotel with very friendly and helpful staff. Would recommend to others and would stay there again if visiting the Bay Area. It’s in an area of town known as Hilltop. Would recommend having a car to get around. (Or taxi or rideshare). To the east, up the hill there is an AMC movie theater. Further down there are lots of shopping areas. Parking at the hotel is free and ample.
Everything seems good except indifference staffs at the front desk. Night staff at the desk when we check in and morning staff when we checked out acted though as if we are interrupting her manicure time (night) and his cell phone call (morning).
MICHONG
Stayed 1 night in Nov 2024
10/10 Excellent
Vincent
21 Nov 2024
Vincent
Stayed 3 nights in Sep 2024
2/10 Terrible
Verified traveller
Business traveller
19 Nov 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Shower Clogged Up.
The shower was clogged up l, so when I took a shower there was standing water up to my ankle. I notified the front desk and they said they would send maintenance up right away. Maintenance never showed up. I literally had to take a shower in standing water and then washed my feet in the sink afterwards. Unacceptable.
I love this hotel, I always come to visit my girlfriend since we are long distance and the rooms are always spotless, always have a pleasant and clean smell and the staff is always accommodating to your needs. If you just take the time to explain your situation they can go above and beyond and be very understanding to your situation. I love this hotel and will never stay anywhere else. Now do yourself a favor and book a room here at the Marriott!