This hotel, like many of the hotels in Helen, needs an updating. Doesn’t feel like a Hilton, except the pillows, the pillows are always a treat.
The washing/drying machines need to be replaced, they should be $1 instead of $2 for their condition and slow results. The rooms should be checked for freshness before guests are allowed in because all our linens smelled damp and old like a thrift store. The carpet could be replaced too. Bring your slippers of course.
The staff was polite and they replaced our blanket when we called and asked, I personally washed our pillow cases but could e asked for fresh ones, the staff was accommodating.
The breakfast was good, they let you borrow pool towels. The walk to the creek is wonderful! The kids can splash in the water and watch the tubers go by. The location is very walkable and we felt safe.