2/10 Terrible
Luke
Travelled with family
12 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing . Decided to home to stay 1 night in this hotel as our drive home was 4.5 hours and wanted to be well rested. On arrival there was no parking available due to a Christmas party taking place- we then had to park in an apartment block approx. 100-200m away from the hotel and carry all of our suitcases across a main road in the rain and pitch black of night. The room was incredibly dated and not particularly clean. We didn’t want to make a fuss as we were only staying one night to get a good nights sleep. However, at approximately 1am we were woken up by the drunken cheers of the attendees of the Christmas party- 3 people were in the room beside us and through the paper thin walls we had to listen to yelling, laughing , singing and banging the walls until 3:40am. When we finally got back to sleep , were abruptly woken out of our sleep at 4:30am as one of the girls had forgotten her key card and decided to bang viciously on the door , screaming “Conor open the door” - this went on for over an hour until another attendee of the party came out to the corridor and began to curse and shout at them telling them to go to bed. Early morning, my wife and I decided enough was enough and went to checkout (exhausted)- when we complained at the desk the receptionist just said “ there was a Christmas party”, I explained we only stayed to get a good nights rest before our drive home, her reply was ,” I’ll make a note- was everything else ok”. All round , awful experience!
Luke
Stayed 1 night in Dec 2024