Hilton Grand Vacations Club Zihuatanejo

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club Zihuatanejo

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Terrace/patio
Terrace/patio
Suite, 2 Bedrooms (Dip Pool) | Private kitchen

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895
  • Zihuatanejo Bay
    1 min walk
  • La Madera Beach
    8 min walk
  • Kioto Plaza
    13 min walk
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    18 min drive

Room options

Studio, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Partial Ocean View

  • 133 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom, Partial Ocean View (Dip Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, 2 Bathrooms (Dip Pool)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 3 Bedrooms, Ocean View

  • 123 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Bunk Beds

Suite, 3 Bedrooms, Ocean View (Dip Pool)

  • 192 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Suite, 2 Bedrooms, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Suite, 1 Bedroom, Ocean View (Dip Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony, Ocean View (Dip Pool)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Dip Pool)

  • 130 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Zihuatanejo

With a stay at Hilton Grand Vacations Club Zihuatanejo in Zihuatanejo (Playa La Ropa), you'll be steps from Zihuatanejo Bay and a 2-minute drive from Municipal Market. .This beach resort is 1.2 mi (1.9 km) from La Ropa Beach and 1.5 mi (2.4 km) from Archaeological Museum of the Great Coast.

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.1 km
  • La Madera Beach - 8 min walk - 0.7 km
  • Municipal Market - 17 min walk - 1.5 km
  • La Ropa Beach - 5 min drive - 2.0 km
  • Las Gatas Beach - 10 min drive - 3.4 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 18 min drive

Restaurants

  • ‪Terracita Beach - ‬12 min walk
  • ‪Margaritas - ‬10 min walk
  • ‪Hao - ‬10 min walk
  • ‪Boxha Café - ‬10 min walk
  • ‪Il Mare - ‬3 min walk

About this property

Hilton Grand Vacations Club Zihuatanejo

Stylish resort on the shore with 2 outdoor swimming pools
Hilton Grand Vacations Club Zihuatanejo offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 4-star resort have kitchens with microwaves and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 71 individually decorated guestrooms, featuring kitchens. Rooms have private balconies. Satellite television is provided for your entertainment. Conveniences include phones, as well as safes and microwaves.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.
Grab a bite at Zi Restaurant and Bar, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Zi Restaurant and Bar
  • Surf Club

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Individually decorated
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 4300.00 per accommodation, per stay
  • Resort fee: MXN 609 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • In-room bottled water
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 725 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Club Intrawest Hotel
Club Intrawest Hotel Zihuatanejo
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Zihuatanejo Club Intrawest
Zihuatanejo Intrawest
Club Intrawest Zihuatanejo Hotel
Club Intrawest
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo
Hilton Vacations Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort
Hilton Grand Vacations Club Zihuatanejo Zihuatanejo
Hilton Grand Vacations Club Zihuatanejo Resort Zihuatanejo

Hilton Grand Vacations Club Zihuatanejo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 521 reviews" "
Rating 8 - Good. 100 out of 521 reviews" "
Rating 6 - Okay. 22 out of 521 reviews" "
Rating 4 - Poor. 10 out of 521 reviews" "
Rating 2 - Terrible. 12 out of 521 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Claudia F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You need to improve your costumer service staff was very rude and ignored our petitions or needs
Stayed 4 nights in Aug 2024

10/10 Excellent

jose a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property
Stayed 4 nights in Jul 2024

10/10 Excellent

Arely

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff members my hats off they were on top of everything, excellent place to stay .
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A Really good Customer service nothing like the service from the people and service
Stayed 4 nights in Jul 2024

10/10 Excellent

Martha Catalina

Stayed 5 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay in the Ixtapa hotel zone and decided to stay on the La Ropa side. So much quieter and relaxing and the scenery is so nice. The hotel is a time share property but maintained like a 5 star resort. We were 5 and shared a 2 bedroom suite with 3 full baths. Extremely comfortable and had enough space for everyone to have their space. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

noemi

Stayed 5 nights in Jul 2024

8/10 Good

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, muy lindo, buen equipado el cuarto, solo la comida del restaurante le falta más sabor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best vacation
Stayed 5 nights in Jun 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. No elevators.
Stayed 7 nights in Jun 2024

10/10 Excellent

Rosalba

Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 3 nights in May 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THE HOTEL VERY NICE
Stayed 5 nights in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The bay is amazing. Beachfront access to restaurants can’t be beaten, one stop shop for everything from sun to food.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jane

Stayed 10 nights in Mar 2024

4/10 Poor

Shannon

Travelled with group
Old dirty worn out..no hot water..horrible beds..
Stayed 15 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Hilton grand!
My husband and I stay here for a month and absolutely loved it! The service and location can’t be beat!
Stayed 28 nights in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but excellent
This is not a cheap stay…and previous members of club intrawest, diamond resorts, Embarc and now hilton, take up most of the rooms. The remaining few are in high demand so can command a price. However, it is our favourite place to stay, as long as you can manage the steps! We had more than a hundred up to our room in building number one, from the beach. A good workout!
Stayed 7 nights in Mar 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sola Stay at the Embarc
I love the community feeling of Embarc. Everyone, staff and guests alike are so very friendly. Hugo at the reception is over-the-top incredible!
Stayed 7 nights in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Great hotel, we will be back next week. Cannot fault this hotel. The only downside maybe yet to be seen but now that it is owned by Hilton they will have a greater client base that will want to use the facility. We struggled to find rooms this year so could it be even more difficult in the future?
Stayed 7 nights in Feb 2024

10/10 Excellent

Martin, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024