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This was our first stay at a Four Seasons property and we absolutely loved it. All of the staff, from the reception desk to the cleaning staff (as well as everyone else) were all excellent in terms of helpfulness, friendliness and overall service. The property itself was beautiful and immaculately well-kept. We primarily ate at the two main dining options at the hotel, La Hiki and Mina's Fish House, and the food there is comparable to the best restaurants in our hometown of Seattle (which has really good dining options in its own right). The only potential negative for some people might be that the Four Seasons is pretty far from Waikiki - about 1 hour with traffic - but for us, that was a big positive. We liked that Ko Olina is pretty quiet and far from the noisy and crowded area of Waikiki. Overall, my wife and I really loved the Four Seasons and we're already talking about visiting other Four Seasons properties at other locations.

Close to the airport so a lot of stress reduction of trying to get there

Older but well cared for - including programmed upgrades. Beautiful grounds - sitting at the pool you would never realize you are in an industrial area ; the flowering plants are splendid! Was 1st drawn here by the free 24 hour shuttle service and , using it several times , found it to be the best I have found in the area : friendly, helpful, on time and responsive. Well done ! The on site restaurant servers great meals. AND most of all - a wonderful staff - each and every one filled with Aloha. Already plan on stay as we pass thru next December. Mahalo.🇺🇸

They were welcoming and professional. Airport shuttle service and food options.

It’s expensive but it’s the Ritz

I had booked this property but apparently the property was double booked and so an alternative location was presented as a fix. The alternative location was great, near the same area, still fit our group of 5 and the stay was for the cost we had been charged for this property. I'm giving 5 stars because they owned the double booking mistake and made sure to fix it so I was pleased and did so quickly. What could have been a stressful experience for me was made easy to deal with.