The two women, 1 at checkin and 1 at checkout, were very good. Rest of staff was invisible, if they exist. Got two rooms. 1 was ok. The other was disaster (dirty toilet, shower broken, no shower curtain, moldy fridge). Rooms were very hot and AC worked ok in one room, the other had to be set to 64 on high to get room sleepable after hours. Beds were good. Multiple things had tears in them (lampshade, bedding,....). Chair in room had small ottoman (most hotels don't have any, so this is a bonus). Multiple times between 10pm-9am there was loud music being played.
Pool was full but closed for maintenance.
Hotel has coffee and tea 24 hours.
Hotel had NO silverware (metal or plastic) at all.
Breakfast was a brown paper bag with a mini muffin, apple, and oatmeal cream pie. They did have 2 juices and the aforementioned coffee and tea.
Multiple times during day, could not get anyone to answer at front desk. They have cameras for safety.
They offered room switch on first night but it was midnight and we were too tired to move. Multiple staff said they would fix the issues and it was never done before second night.
There were people hanging out in different places that did not seem like they were employees or guests.
I will be contacting the manager and corporate (if there is a corporate office). Issues became comical because we had 2 rooms so we were able to cope with issues.
Overall should be 1 star but there's enough potential plus 2 good employees = 2 stars