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Crowne Plaza Shenandoah, an IHG Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Shenandoah, an IHG Hotel

Interior detail
Cocktail bar
Exterior
Restaurant
Outdoor pool, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Breakfast available

Explore the area

Map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Main Event Entertainment
    ‪7 min walk‬
  • Woodforest National Bank Stadium and Natatorium
    ‪18 min walk‬
  • Memorial Hermann
    ‪1 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House The Woodlands / Shenandoah

Pool
Hot tub
Breakfast included
Pet-friendly
4.5 out of 5, Wonderful, (832)
The price is NZ$274
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hyatt House The Woodlands / Shenandoah

About the area

Shenandoah

Located in Shenandoah, Crowne Plaza Shenandoah, an IHG Hotel is within a 5-minute drive of Memorial Hermann and Main Event Entertainment. .This hotel is 1.4 mi (2.3 km) from Woodlands Mall and 1.8 mi (2.9 km) from Market Street.

What's nearby

  • Woodforest National Bank Stadium and Natatorium - 18 min walk
  • Memorial Hermann - 1 min drive
  • Woodlands Mall - 3 min drive
  • Market Street - 4 min drive
  • Cynthia Woods Mitchell Pavilion - 5 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 26 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬15 min walk
  • ‪Main Event Entertainment - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk

About this property

Crowne Plaza Shenandoah, an IHG Hotel

Hotel with free parking, a quick walk to Main Event Entertainment
Crowne Plaza Shenandoah, an IHG Hotel offers 152 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 152 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at Johnny's, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Shenandoah? This hotel has facilities measuring 6997 square feet (650 square meters), including conference space. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Johnny's - Onsite restaurant.
The Blue Bar - Onsite cocktail bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour fitness centre
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (6997 square feet)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 178
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah, an IHG Hotel Hotel
Crowne Plaza Shenandoah, an IHG Hotel Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah, an IHG Hotel Hotel Shenandoah

Crowne Plaza Shenandoah, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1000 reviews" "
Rating 8 - Good. 174 out of 1000 reviews" "
Rating 6 - Okay. 66 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our shower didn’t work in our room. I went downstairs to try to get a new room, because the phone in our room didn’t work. Jennifer said that there were no rooms available and that we had to wait for maintenance to come and check it out. We waited an hour, and heard nothing. I finally called back demanding a new room, or we were going to have to check out and go to a different hotel so that we could shower and start our day before the concert that we were attending that evening. About 5 minutes later, we had a new room, right next to the room that we were in. When we checked out, it was Jennifer again, and she was kind of rude as we were leaving. This is a great property, with awesome amenities, but the customer service can definitely use some work.
Stayed 2 nights in Oct 2024

8/10 Good

Jester, DUBLIN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Staff & service
Great
Stayed 1 night in Aug 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for a quick trip. Not much around the hotel (that you can see at least???) but hotel itself is clean with large rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Oct 2024

6/10 Okay

Wanda

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Always amazing at Crowne Plaza!
Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Houston

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Raina

Business traveller
Liked: Cleanliness, amenities
The room was nice and I enjoyed the restaurant. The breakfast was delicious! The location was also good for my trip. Unfortunately, I had a skin care product that was accidentally thrown out by housekeeping. I tried to follow up a few times to see if it was found or if I could be reimbursed. I was told a few times that I should get a call back from the manager but never did.
Stayed 4 nights in Sep 2024

8/10 Good

Roxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at Crowne Plaza. It was easy to find and a good location for the concert we were in town for. The lobby and staff were very nice. We were greeted politley and were able to check in easily. When we made it to our room there was a musty smell, almost like a cat had been in there. The room was clean, organized and spacious. Our king size bed was comfortable as well. The only issue was the odd smell, otherwise the experience would have been 5 stars.
Stayed 1 night in Oct 2024

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Really Great Stay!
We had a great stay. A very big and nice room on the 6th floor. Very clean and comfortable bed and pillows. We drank in the bar that evening and took some snacks back to the room. The morning breakfast was also great. I would definitely recommend this place. Given as how some folks gave bad reviews, I didn't see it. It was a very nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin, Ecatepec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient hotel. The hotel room was Texas large with full amenities. The staff was friendly and helpful. It was a delightful stay.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, friendly staff, clean and comfortable rooms.
Stayed 1 night in Sep 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all helpful and professional. Enjoyed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest properties I've experienced. This operation seems to have a great attention to detail when it comes to customer service and cleanliness. Couldn't be happier. If I had to nitpick, the towels for the pool area could be larger. Still an A property for the money, in my opinion.
Stayed 2 nights in Sep 2024

10/10 Excellent

Precious

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

kaleice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024