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Baymont by Wyndham Helen

2.5 star property

Photo gallery for Baymont by Wyndham Helen

Lobby
32-inch TV with cable channels
Lobby
Lobby sitting area
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪6 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Alpine Mini Golf
    ‪7 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is NZ$165
for 1 room
includes taxes & fees
5 Mar - 6 Mar
SureStay Hotel by Best Western Helen Downtown

About the area

Helen

With a stay at Baymont by Wyndham Helen in Helen, you'll be in the mountains, within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park. .This motel is 0.8 mi (1.2 km) from Unicoi State Park and 1.9 mi (3 km) from Chattahoochee National Forest.
View more Motels in HelenOpens in a new window

What's nearby

  • Alpine Helen/White County Convention and Visitors Bureau - 6 min walk
  • Helen Festhalle - 7 min walk
  • Charlemagne's Kingdom - 12 min walk
  • Helen Tubing & Helen Water Park - 12 min walk
  • Unicoi State Park - 14 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬3 min walk
  • ‪Cowboys & Angels - ‬9 min walk
  • ‪Hofbrauhaus Restaurant - ‬15 min walk
  • ‪Troll Tavern - ‬7 min walk
  • ‪Spice 55 - ‬7 min walk

About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and concierge services. Additional features at this motel include gift shops/newsstands, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Baymont by Wyndham Helen. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Helen? This motel has 2400 square feet (223 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2400 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Local culture and ecosystem education
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.2
Rating 10 - Excellent. 205 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 192 out of 1002 reviews
Rating 2 - Terrible. 191 out of 1002 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quite placr
Stayed 1 night in Nov 2024

2/10 Terrible

Luz

Disliked: Cleanliness, room comfort
Helen
First we arrived at 2 pm instead of 4 and they wanted to charge $25 for early check in, we said no thank you. Then came back at 5 pm and the front desk attendant was not friendly (need to take hospitality training). Went to the room, and smell like mildew.the sink faucet splashed water all over you. The bar hand soap was re-used and placed back in the package but not sealed. The bathtub and walls looked dirty and the shower head was tilted toward the wall and couldn’t changed. The bath towels were small and looked nasty, they were clean but looked dirty unbleached. We were downstairs and the people above us seemed to be walking all night, we can hear the st and the wood cracking. The next day, there was not coffee for breakfast. The machine “just broke” and they didn’t have a back-up. The hotel is outdated and I can’t believe the charge $162 for that place. Pictures on internet are deceiving.
Stayed 1 night in Nov 2024

4/10 Poor

Jeff

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no coffee at breakfast. We were told housekeeping would clean our room after 3 days. The manager was difficult to find. We could not get a receipt for our stay as we checked out one day early. They did upgrade US to a suite but the tub was unsteady and we had to find a housekeeper in another area to replenish our room coffee.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Too expensive & things didn't work right
We booked a room with a hot tub, was given a room with our a hottub, then got the right room. The ceiling was cracked, the hot tub jets didn't work , the fire place didn't work, windows were hard to open, balcony door was very hard to open. Shower door was very small and hard to open and close. No fresh towels or house keeping. The toilet kept running and wouldn't stop, the AC/heat unit was leaking into the floor and would stay on very long at a time.
Stayed 2 nights in Nov 2024

6/10 Okay

Alina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location! Not a newly renovated, like was advertised
Stayed 2 nights in Nov 2024

6/10 Okay

Leasa

Travelled with partner
This isn’t the worst place I’ve stayed at but I feel like I paid too much for what it was. It’s a little run down but fairly clean. Their attempt to update (on a budget apparently) was to paint the shower stall, the jacuzzi and even inside of the toilet bowl. This is just one of those places that obviously cuts corners to their detriment. I might make it back to Helen one day but if I do I’ll stay somewhere else.
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
In definite need of room repairs, TV wouldn’t shut off and couldn’t change volume…had to unplug it to sleep…floor was uneven under the carpet, there was like a small ledge under there and I almost sprained my ankle on it multiple times. Chair in room would have fallen apart if I had not checked it before sitting down don’t know what is actually holding it together. Touch up paint on the walls was a different color than the wall actually was. The bed was comfortable, thats really the only positive here.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition. Paint peeling on building & outside room doors. Bath sink draining very slowly (15-20 min to empty) Fireplace in room does not work. Shower curtain with mold on bottom. Breakfast was pitiful. All prepackaged food that was poor quality. This was the worst place we have ever stayed in!
Stayed 7 nights in Oct 2024

6/10 Okay

Timothy

Travelled with family
Disliked: Amenities, property conditions & facilities
Grounds were not kept or tidy
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not that good
Older outdate motel. Horrible breakfast. We stayed on the first floor and I've never heard so much noise from the floor above. Needs an update very badly, but the owner doesn't appear to want to spend money
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Vania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is close to everything. Walkable to Helen Downtown. Good breakfast, good service
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This was probably the most disgusting room I’ve ever been in. Mold on the ceiling, urine stains on the bed sheets, an inch gap under half of the broken door, bathtub completely unusable…looks as if someone picked holes in it then rubbed with grease, the toilet is from the 1950ish era… even flush unless you hold it down for a minimum of 20 seconds, the list goes on. I would hate to know a child with asthma stays in this room. I also think being in such a busy tourist town there would be MUCH better conditions. This hotel should be ashamed to even think to offer such horrendous accommodation, most of the population doesn’t live in filth, much less visit it. I have attached pictures which doesn’t do the situation justice.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

4/10 Poor

Len

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not kept up
Stayed 1 night in Oct 2024

2/10 Terrible

Rolando

Disliked: Cleanliness, property conditions & facilities, room comfort
Baymont in Helen, GA
This hotel should be closed and refurbished, the room was disgusting, bathroom disgusting, we have cockroaches in our room, the carpet was like in you are walking over rocks, breakfast very poor, cereals, milk, fruit cups, yogurt and a very bad tasting coffee.
Stayed 2 nights in Oct 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Horrible! I have tried for 5 days to get a response from Hotels.com. I would never recommend Baymont in Helen, Georgia to anyone. Rooms need complete makeover.
Stayed 3 nights in Oct 2024

2/10 Terrible

Phillip

The reservation date was changed. I never checked in
Stayed 1 night in Oct 2024

6/10 Okay

Earl

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rodney

Liked: Staff & service, property conditions & facilities
The only complaint that I have I was on the fifth floor and there was a dog up there barking all night. I didn’t hear my wife did Barking doesn’t bother me.
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Scott

Travelled with family
Disliked: Amenities
Needs a good cleaning and repairs and paint
Stayed 2 nights in Oct 2024

6/10 Okay

Kara

Travelled with partner
Disliked: Amenities
Location was good, but rooms need renovating. The AC made weird noises. Breakfast didn’t look appetizing so skipped.
Stayed 1 night in Sep 2024