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The Westin Chicago River North

4.5 star property

Photo gallery for The Westin Chicago River North

Exterior
Deluxe Room, 2 Double Beds, River View | City view
Lobby
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
320 N Dearborn St, Chicago, IL, 60654
  • House of Blues Chicago
    ‪1 min walk‬
  • State Street
    ‪2 min walk‬
  • Chicago Theatre
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

  • 82.6 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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View from room

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1660)
The price is NZ$313
for 1 room
includes taxes & fees
5 Mar - 6 Mar
L7 Chicago by LOTTE

About the area

Chicago

With a stay at The Westin Chicago River North, you'll be centrally located in Chicago, within a 10-minute walk of Chicago Theatre and Chicago Riverwalk. .This luxury hotel is 0.8 mi (1.3 km) from Millennium Park and 0.9 mi (1.5 km) from Michigan Avenue.

What's nearby

  • Chicago Theatre - 6 min walk
  • Chicago Riverwalk - 6 min walk
  • Michigan Avenue - 9 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 17 min walk

Getting around

  • State Station - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪House of Blues Restaurant & Bar - ‬1 min walk
  • ‪Tiny Tapp & Cafe - ‬9 min walk
  • ‪Travelle Kitchen + Bar - ‬5 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪Untitled Supper Club - ‬4 min walk

About this property

The Westin Chicago River North

Riverfront Chicago hotel in Downtown Chicago with a fitness center
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 445 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. 42-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at 320 RiverBar, a restaurant which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 13 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
320 RiverBar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Off-site parking within 656 ft (USD 60 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 13

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the new upgraded heavenly beds
Stayed 1 night in Nov 2024

10/10 Excellent

Alysia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I arrived early and were able to check in. Staff were very friendly and helpful. Location was perfect as all of our planned activities were within a 15-20 minute walk, (for the most part). Could have used a complimentary coffee station but Starbucks is available for purchase in the hotel, (limited menu). Decent bar. We’d stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Anniversary Weekend
Only complaint was I wish the room had 2 queens instead of doubles.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas, WEST LAFAYETTE

Travelled with family
Liked: Cleanliness, amenities
Great stagf
Stayed 1 night in Oct 2024

10/10 Excellent

Liz

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. No complaints
Stayed 3 nights in Oct 2024

10/10 Excellent

NANCY

Stayed 1 night in Oct 2024

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tyson

Liked: Amenities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Walter

Stayed 2 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with family
Highly recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 1 night in Oct 2024

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good, except the A/C. Before the A/C starts there is a loud bang then then the A/C start. Very annoying when trying to sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

shavonne, Bayside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

shavonne, Bayside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Oct 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the unforeseen extra $25 a day they added to our bill that they called a credit but if we didn’t spend it at the hotel it remained on our bill. And parking was very expensive. The hotel was otherwise nice and the location was good.
Stayed 3 nights in Sep 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
They are under major renovation at the front so you may want to avoid until done. I do like the hotel generally, and I love the back patio for cocktails in the afternoon. It is located downtown so you can walk almost anywhere. The rooms are nice and fairly spacious. The cost for a room with a view is much higher though. The food is pretty good for a hotel - they hand make their chips so that is must have!
Stayed 3 nights in Sep 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing. Would definitely stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irfan, Crystal Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relocation on River North very accessible to shopping, restaurants, and tourist attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Richie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer than the Renaissance there which is also a Marriott
Stayed 1 night in Aug 2024