See all properties
Save

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    4 min walk
  • Palacio Municipal
    9 min walk
  • Stingray Beach
    12 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    10 min drive

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Melia Cozumel All Inclusive
Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (1008)
The price is NZ$503
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Melia Cozumel All Inclusive

About the area

Cozumel

A stay at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive places you in the heart of Cozumel, a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park. .This all-inclusive hotel is 5.1 mi (8.2 km) from Chankanaab Beach Adventure Park and 8 mi (12.9 km) from Paradise Beach.

What's nearby

  • Dolphinaris - 4 min walk - 0.4 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • Cozumel Museum - 2 min drive - 2.2 km
  • Chankanaab National Park - 8 min drive - 8.0 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

Beachfront hotel with relaxing spa services
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring plasma televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Scuba diving
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairwells
  • Magnifying mirror
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 61 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Calvin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the hotel was a major issue. My room was not properly cleaned, with visible dirt in the bathroom and on the floors. It gave the entire place a neglected feeling, which was very off-putting for a supposed resort. To make matters worse, the food options were extremely limited. I expected a variety of dining choices, especially at an all-inclusive resort, but that wasn’t the case. The few options available were repetitive and lacked flavor, leaving much to be desired. Overall, this hotel did not meet my expectations, and I would not recommend it to anyone looking for a relaxing and enjoyable vacation in Cozumel. There are better options out there.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The resort was not cleaned. The food variety is small. The taste to the food. The rooms were dirty and the beds were hard. Overall will NEVER recommend this resort to anyone
Stayed 4 nights in Aug 2024

2/10 Terrible

Martha Veronica

Liked: Staff & service
Disliked: Property conditions & facilities
One of the rooms we’re not ready and we got there around 5. Shower dirty and the tub too high so it made the shower head way to low. Pool dirty. Only 2 dining places and one of them is outdoors and too many flies and too hot. Decided to go to a different hotel and we only stayed one night at this hotel. We checked out way before check out time and they still charged me another day even though we spent only one night there. Don’t be fooled, the pictures look beautiful on their website but it’s way different once you’re in the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly Janeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for a good weekend get away!!! 10/10 would recommend 😆
Stayed 3 nights in Aug 2024

6/10 Okay

Susan, San Antonio

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
Stayed 7 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out were quick and easy. I only saw a line at check-in once during the two weeks we were there. They were very accommodating when we asked to change from our ocean view room to a pool view room. (The ocean view rooms do have a little road noise and the designated smoking area is on the lawn below/ in front of the ocean view rooms.) We have been here multiple times and appreciate that they are updating, a little bit at a time. The rooms now have refrigerators, new (comfortable) mattresses, a desk, and reading lamps above the beds. The public restrooms have also been updated. The sinks, showers, and toilets could use updating, but are functional. Service was mostly exceptional. The front desk staff were professional and handled the couple requests we had promptly. The majority of the employees were friendly from maids, servers, bartenders, to maintenance staff. The only service we would rate as poor, were some of the lunch service staff. They seemed more interested in chatting with each other than serving the patrons. There were some post hurricane repairs and painting going on during our stay, but there was no negative impact on the patrons. There was a variety of entertainment and some of it wasn't too bad. The meals were standard AI quality. There were usually enough choices that you could, generally, find something you could enjoy during each meal. The location is a plus for us, as we often go for walks, when not diving. It is an easy walk to shopping.
Stayed 13 nights in Jul 2024

2/10 Terrible

Esteban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall a good hotel. Most of the staff is great but then you have those employees like Pedro in reservations that ruin it for everyone. Everything you can want outside of the resort is within a 20 minute walk and taxis are available. Rooms and A/C are good. Pool is nice and food is okay for an inclusive resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hospitality great staff friendly helpful. Property is clean and well maintained
Stayed 8 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is split not two sections, the first with the rooms and pool. You have to cross a four lane road to get to the 2nd part that includes the main dining room, dive shop and very small beach. There is a tunnel below the road but doesn’t include a ramp. The pool is a beautiful and a great size, never looked too busy. Unfortunately there is very little shade in or around the pool resulting in most guests jockeying for the handful of beds near the few trees which provide some shade. Could be significantly improved with parasols provided. The pool snack bar has a small menu (burgers, nachos etc.) which is limiting if you are there for more than a few days. Breakfast, lunch and dinner were all buffet style meals with minor tweaks each day but predominately the same each day. The food was ok, however became monotonous after a couple of days. They could also do with options for children as my kids would not have found much they liked. Overall the property was clean and tidy, the staff were friendly although you would often see them hanging out together around reception resulting in you having to approach/disturb a group of staff to ask a question or get help. I would stay at the hotel again but only if I was using it as a base for travel outside of the hotel. I would not bring my family (children) here as there was little for them and have stayed at other ‘all inclusive’ resorts that are more suited to families.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Staff at the front desk, especially Carolina, were very helpful. The rooms are comfortable and clean, with plenty space for your dive bags and your suitcase. I like that they have buffet options for food. Bartenders are always very friendly, and the pool weight staff are very helpful as well. The pool itself is excellent. They have a nice boat dock for scuba/water pick up and a beach area.
Stayed 4 nights in Jul 2024

8/10 Good

Raymond

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
When I checked out, I asked for an itemized bill separating taxes , fees, and room charge. Told it couldn't be done. Of course it can; I've stayed there before. There was an additional guest fee for over $300 that shouldn't have been there; I was told it's an Expedia charge; I'd already checked with Expedia and they will refund but hope the hotel would simply take off the charge. I needed to buy Pepsi Bismo; the hotel store wanted 600 pesos--that's $37.50 for something that costs under $3.00 at supermarket. Terrible to do to guests.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I came again, I would choose this hotel. Staff is so friendly, respectful and hard working. I have no complaints. My stay has been wonderful and I don’t want to leave.
Stayed 5 nights in Jul 2024

10/10 Excellent

Consuelo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and staff was very friendly.
Stayed 4 nights in Jul 2024

4/10 Poor

SERGIO

Disliked: Cleanliness, property conditions & facilities
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
Stayed 6 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a supermarket within walking distance. Great hospitality
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to Alexis, Cornelio, Juanita, Ruben and Veronica
Stayed 4 nights in Jul 2024

2/10 Terrible

Lauren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disapointed
Building is old. floors old, walls old, bathroom old, windows dirty and very old, elevator old and bad smell. pool to be updated and clean. Uploaded pictures are not what you see when you arrive to property. Very disappointed. Will definitely will not recommend this property to anyone.
Stayed 1 night in Jul 2024

4/10 Poor

Enzo, Sao Paulo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated hotel with very poorly maintained and dated structure, especially the bathrooms. Lunch, breakfast, and dinner options are sub par and we ended up choosing to eat out.
Stayed 1 night in Jul 2024

2/10 Terrible

Todlin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It does not look like the pictures. The rooms are old and outdated. There was no blanket on the bed. Slept cold with just a sheet. There were no wash cloths either had to bathe with a hand towel. Food was good but very limited.
Stayed 1 night in Jul 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Connor

Stayed 7 nights in Jul 2024

10/10 Excellent

Amber Kae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite resort in Cozumel. Great snorkeling, friendly staff and close to Mega for souvenirs or if you keft deodorant at home. It's like wal mart.
Stayed 5 nights in Jul 2024