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Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

Private beach, sun-loungers, beach massages, scuba diving
Private beach, sun-loungers, beach massages, scuba diving
Private beach, sun-loungers, beach massages, scuba diving
Private beach, sun-loungers, beach massages, scuba diving
Private beach, sun-loungers, beach massages, scuba diving

Reviews

7.6 out of 10

Good

Popular amenities

  • On private beach
  • Hot tub
  • All-inclusive
  • Bar

Explore the area

Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    4 min walk
  • Palacio Municipal
    9 min walk
  • Stingray Beach
    12 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    9 min drive

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.0 out of 5, Very good, (1008)
The price is NZ$310
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About the area

Cozumel

With a stay at Cozumel Hotel & Resort, Trademark Collection by Wyndham, you'll be centrally located in Cozumel, a 1-minute drive from Punta Langosta Pier and 14 minutes from Mr. Sancho's Beach Club. .This beach resort is 15.8 mi (25.5 km) from Xplor Theme Park and 16.3 mi (26.3 km) from Xcaret Eco Theme Park.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • San Miguel Church - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 9 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

On private beach with outdoor pool, near Punta Langosta Pier
Cozumel Hotel & Resort, Trademark Collection by Wyndham offers 180 accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures.
Stay in one of 180 guestrooms featuring LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Cozumel Hotel & Resort, Trademark Collection by Wyndham has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Cozumel Hotel & Resort, Trademark Collection by Wyndham are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Scuba diving
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Local culture and ecosystem education
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Cozumel Hotel & Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1003 reviews" "
Rating 8 - Good. 373 out of 1003 reviews" "
Rating 6 - Okay. 214 out of 1003 reviews" "
Rating 4 - Poor. 95 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
We were highly satisfied...very clean
Stayed 3 nights in Jul 2024

4/10 Poor

Hanna M

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, hammock reeked of cat urine. There were stains on the wall & on the floors, hot tub was “broken” the entire time we were there. Do your research because for $100/night there is a lot of other options.
Stayed 1 night in Jun 2024

6/10 Okay

Michael, Lawrence

Travelled with partner
Disliked: Property conditions & facilities
We are experienced users of all-inclusive resorts, staying at many different levels of luxury. We try not to over expect hotels amenities. The overall level of this hotel was slightly above average. Good>Rooms were nice and clean. Very accommodating for scuba divers who need to dry wet equipment. Bathrooms are dated and show wear that just a coat of white paint doesn't fix. But they serve the purposes they are for. Food served a la carte is really good. Buffets are meh, but variety is limited and not real exciting. There is a tunnel under the street so access to the beach area is safe and easy. Small but great little beach and bar. Very nice views at beach restaurant and bar. Drinks: They charge extra for half of their liquors on display. AI should be all AI, not just the bottom shelf. Staff: They seemed to be short staffed and the ones there do not seem to be too thrilled to be there. BAD> Pool lacks proper skimmer and surface is full of hair, skin oils, dirt, small leaves, rather nasty. Price> $235 per night could be spent at a higher end resort. Expedia did a "bait and switch." Hotel was advertised as an All Inclusive, but the price we booked was just breakfast only. It was not clarified on the Expedia website. We had to upgrade $110 per night for All inclusive. Not happy about that.
Stayed 3 nights in May 2024

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Left room service plates in the hallway. Some workers are very good at their jobs some are just here. The people who booked the adventure trips at the hotel tried to charge us an extra $20 and when we asked for our $170 back the guy had to pull $20 out of his wallet. When we originally looked online to book it was $90 a night but booked a week later and it was $1400 for 8 nights because a conference came in so watch when you book. Double rooms has dressers, nightstands and tables but a king room has 1 stand, 1 suitcase rack, nightstands and a hammock so really no place to put your things. Rooms has a refrigerator, safe and 4 clothe hangers. Air works well. Some shade on beach across the street. Not really a kid friendly beach. About a 15 minute walk to town. 10 minute walk to grocery store. Breakfast was fantastic, ordered salads one night and it was drowning ind dressing. Hamburgers were precooked and flank steak had strange seasoning and potatoes were strange taste and texture.
Stayed 7 nights in May 2024

8/10 Good

Travis

Travelled with group
Liked: Amenities
The Wyndham name means nothing for this resort. It is a typical tile floor, dirty bathroom, patio light doesnt shut off until 9pm, absolutely no frills room that is located across the street from the beach. For the same money...you can get a cheap equivalent room on the beach. This one has. Dive Paradise licated on the property however. Food at this place is pretty good.
Stayed 6 nights in Apr 2024

8/10 Good

Maud

Stayed 4 nights in Apr 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most likely one of the worst hotel experiences I’ve had! I had to stay one night as it was close to a race I was running. Hotel had almost no food options, I ended up paying a crazy amount for a horrible buffet even though I had confirmed with them that I would be able to order from a menu restaurant. They would not turn off my balcony light even though I let them know it was important that I sleep early. The noise outside was so loud and you could hear every little thing all night. Breakfast was also subpar and very low quality food. Facilities need an update and there was dust and dirt everywhere. My room was damp and smelled if mold or something musty. Staff seem to agree with you when you tell them it’s not up to standard, not their fault but I continually tried to talk to someone. Location is out of the center so it’s not easy to go to other restaurants or bars.
Stayed 1 night in May 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have been to this property many times over many years, before it was Wyndham. This was my worst experience. The room had NO furniture whatsoever except the beds and a refrigerator. In the past there was a dresser, a table, and two chairs. I had to bring in a plastic chair from the veranda in order to sit on the room. They would not allow me to make a room charge for the first two days, insisting I paid cash. When I questioned it at the front desk, they said it was a mistake and it was fixed. The shower needs work. The shower head old and does not move and sprays everywhere. In the good side, the breakfast buffet was very good, as in the past. I still like staying there and will probably return, but Wyndham really screwed this place up.
Stayed 5 nights in Apr 2024

6/10 Okay

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Once you learn the rhythm it’s good. Bring lots of small bills for tips. Change your money to pesos before you get there.
Stayed 3 nights in Apr 2024

8/10 Good

Cynthia

Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there numerous times and will stay there again. 10 walk to the grocery store and 20 walk into town. Love it.
Stayed 7 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

2/10 Terrible

Gene

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool was nice. Could not take use the shower drain did not work and the back door did not lock
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024

10/10 Excellent

Cinthia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2023

2/10 Terrible

Brad

Stayed 7 nights in Jan 2024

8/10 Good

Arvind

Stayed 4 nights in Jan 2024

8/10 Good

Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

fany

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My advice - don't stay here
(1) Check in was abominably slow. It took 42 minutes from the time I got in line to when I had my keys. Only one person checking people in and didn't seem to care how slow he was going. Other staff members were behind the front desk, milling around, doing nothing to help. (2) No lockers available for scuba gear at the dive operation. Pathetic. (3) workout room in a dilapidated, run-down state with missing and largely inoperable equipment. (4) noisy room facing one of the busiest roads on the island (5) dirty room with hair from previous guests on the floor and in the shower, stained towels, stained bedspread (6) leaking air conditioner dripping water on our bag until we discovered it. (7) pathetic and uncomfortable pillows (8) hallway water dispensers almost always empty or inoperative (9) curtain that was too thin and ill fitting to block out the very highly lit road front facing window at night.
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

hugo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are great but the actual place is bad. Property maintenance poor. Front desk staff not friendly. Most of them work there because they have to, not because they want to . Dining buffet very limited in options.
Stayed 3 nights in Nov 2023