In the heart of Cuenca, Hotel Italia is within a 5-minute drive of New Cathedral of Cuenca and Calderon Park. .This hotel is 1.6 mi (2.6 km) from Río Tomebamba & Calle Larga and 2.5 mi (4 km) from Alejandro Serrano Aguilar Stadium.
What's nearby
Calderon Park - 14 min walk - 1.2 km
New Cathedral of Cuenca - 16 min walk - 1.4 km
Río Tomebamba & Calle Larga - 18 min walk - 1.5 km
Alejandro Serrano Aguilar Stadium - 6 min drive - 4.1 km
Mall del Rio - 7 min drive - 4.7 km
Getting around
Gaspar Sangurima Tram Station - 5 min walk
Luis Cordero (Hermano Miguel) Station - 11 min walk
Cuenca (CUE-Mariscal Lamar) - 3 min drive
Restaurants
Oro Mar - 3 min walk
Tiestos - 14 min walk
Balcon Quiteño - 8 min walk
Restaurante Rustico - 1 min walk
Sanduches del mono - 10 min walk
About this property
Hotel Italia
Hotel with free breakfast, near Calderon Park
Hotel Italia offers 40 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Italia has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Free secured, covered self-parking on site
Free secured, covered valet parking on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Free off-site parking within 0.6 mi from 6:00 PM to 8:00 AM
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available
Coffee/tea in a common area
Hosted evening meal available daily for a fee of USD 6.20
Things to do
Shopping
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Gift shop/newsstand
Reception hall
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
24-hour business centre
Computer station
Conference centre
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible parking
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
32-inch flat-screen TV
TV channels
More
Desk
Electrical adapters/chargers
Guidebooks/recommendations
Laptop-friendly workspace
Local maps
Phone
Restaurant dining guide
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 4)
Pet fee: USD 20 per pet, per stay
Service animals are exempt from fees
Hosted evening meal: USD 6.20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Italia Cuenca
Italia Cuenca
Hotel Hotel Italia Cuenca
Cuenca Hotel Italia Hotel
Italia
Hotel Hotel Italia
Hotel Italia Hotel
Hotel Italia Cuenca
Hotel Italia Hotel Cuenca
Hotel Italia Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk.
I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline).
Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
El hotel es viejo, y al estar cerca del terminal terrestre lo hace ruidoso. Las ventanas no cierran bien y entra frío. No me gustó en general. Relación precio y comodidad le daría 2,5 estrellas.
Espero mejoren sus instalaciones.
Travelled with family and small children, Business traveller
12 Dec 2019
Disliked: Staff & service, amenities
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Verified traveller
Stayed 2 nights in Dec 2019
6/10 Okay
JOSE LUIS
10 Dec 2019
Disliked: Room comfort
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
JOSE LUIS
Stayed 1 night in Dec 2019
8/10 Good
Verified traveller
17 Jun 2019
Verified traveller
Stayed 1 night in Jun 2019
8/10 Good
Michael
31 Mar 2019
Liked: Cleanliness, staff & service, room comfort
Very helpful and friendly staff
The good thing about this hotel is the friendly staff, which try to help you in any way.
The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.