One Cuernavaca

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Cuernavaca

Exterior
Lobby
Lobby
Exterior
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • Forum Cuernavaca
    9 min walk
  • Teppan House By Sushi Roll
    19 min walk
  • Pullman de Morelos Bus Terminal
    24 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    20 min drive

Room options

Superior Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Cuernavaca

With a stay at One Cuernavaca in Cuernavaca, you'll be within a 10-minute drive of Spanish Language Institute - Day Course and Cuernavaca Golf Club. .This eco-certified hotel is 5.2 mi (8.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 5.3 mi (8.5 km) from Robert Brady Museum.

What's nearby

  • Forum Cuernavaca - 9 min walk
  • Cuernavaca Cathedral - 9 min drive
  • AVERANDA - 9 min drive
  • Cuauhnahuac Regional Museum - 9 min drive
  • Galerias Cuernavaca Mall - 9 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

Eco-certified hotel with free breakfast and a 24-hour front desk
One Cuernavaca offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
One Cuernavaca has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 938 reviews" "
Rating 8 - Good. 298 out of 938 reviews" "
Rating 6 - Okay. 102 out of 938 reviews" "
Rating 4 - Poor. 35 out of 938 reviews" "
Rating 2 - Terrible. 24 out of 938 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

8/10 Good

Carlos emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

8/10 Good

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

Santiago

Travelled with family, Business traveller
Liked: Staff & service
Es un buen hotel solamente para pasar la noche
Stayed 1 night in Jul 2024

6/10 Okay

Saeym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Jul 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

HARPREET

Stayed 1 night in Jun 2024

10/10 Excellent

Ameth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 2 nights in Apr 2024

10/10 Excellent

Diego

Stayed 2 nights in Feb 2024

4/10 Poor

Marco, Lancaster

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Noisy in hallways and thin walls in the room. Can hear conversation in other rooms
Stayed 7 nights in Jan 2024

8/10 Good

Marco, Lancaster

Stayed 7 nights in Jan 2024

6/10 Okay

Ruben Alexander Turok

Travelled with partner
Liked: Cleanliness, staff & service
Car hot scratched in the parking lot in front of reception… hard to believe nobody noticed. Breakfast is as bad as I’ve ever had. Bed were nice, simple room, and amicable staff.
Stayed 1 night in Jan 2024

4/10 Poor

Xochitl

Travelled with family
Disliked: Staff & service
Breakfast was good and most of the staff helpful except Kevin
Stayed 4 nights in Dec 2023

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Liza

Stayed 1 night in Sep 2023

10/10 Excellent

joseluis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Eugenia Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free Merxican style breakfast, very good.
Stayed 1 night in Jul 2023

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should have more variety
Stayed 1 night in Jul 2023

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023