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Lenox Hotel

3.0 star property

Photo gallery for Lenox Hotel

Studio, 2 Single Beds, Non Smoking
Property amenity
Lobby sitting area
Reception
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Bar
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Rizal Street, Dagupan, Pangasinan, 2400
  • Dagupan City Plaza
    ‪11 min walk‬
  • Nepo Mall
    ‪16 min walk‬
  • Tondaligan People's Park
    ‪17 min walk‬
  • Baguio (BAG-Loakan)
    ‪129 min drive‬

Room options

View all photos for Studio, 1 Double Bed, Non Smoking

Studio, 1 Double Bed, Non Smoking

Studio, 1 Double Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 2 Single Beds, Non Smoking

Studio, 2 Single Beds, Non Smoking

Studio, 2 Single Beds, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Room, 1 King Bed, Non Smoking, Bathtub

Signature Room, 1 King Bed, Non Smoking, Bathtub

Signature Room, 1 King Bed, Non Smoking, Bathtub

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

  • 45.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Single Beds, Non Smoking

Premier Twin Room, 2 Single Beds, Non Smoking

Premier Twin Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, 1 Double Bed, Non Smoking

Premier Double Room, 1 Double Bed, Non Smoking

Premier Double Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Dagupan

With a stay at Lenox Hotel, you'll be centrally located in Dagupan, within a 5-minute drive of Dagupan City Plaza and Nepo Mall. .This hotel is 1.1 mi (1.7 km) from Tondaligan People's Park and 3 mi (4.8 km) from Calasiao Church.

What's nearby

  • Dagupan City Plaza - 11 min walk - 0.9 km
  • Nepo Mall - 16 min walk - 1.4 km
  • Tondaligan People's Park - 17 min walk - 1.5 km
  • Calasiao Church - 7 min drive - 4.9 km
  • Bonuan Beach - 31 min drive - 11.0 km

Getting around

  • Baguio (BAG-Loakan) - 129 min drive

Restaurants

  • ‪Rubis Restaurant & Bakeshop - ‬7 min walk
  • ‪Shakey’s - ‬7 min walk
  • ‪Elma's Lechon in Pangasinan - ‬6 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪Chowking - ‬4 min walk

About this property

Lenox Hotel

Hotel with free parking, near Dagupan City Plaza
Lenox Hotel offers 54 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.
Make yourself at home in one of the 54 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a hair salon. Additional features at this hotel include wedding services and a banquet hall. Guests can catch a ride on the shuttle (surcharge), which operates within 5 km.
Satisfy your appetite for lunch or dinner at Feliz, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Feliz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Feliz

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (62 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 1000 per pet, per night, plus a deposit of PHP 3000 per stay
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1045.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 1500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: PHP 3000 per stay
  • Pet fee: PHP 1000 per pet, per night
  • Rollaway bed fee: PHP 1045.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Lenox Hotel Dagupan
Lenox Dagupan
Lenox Hotel Hotel
Lenox Hotel Dagupan
Lenox Hotel Hotel Dagupan

Lenox Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 175 reviews
Rating 8 - Good. 63 out of 175 reviews
Rating 6 - Okay. 31 out of 175 reviews
Rating 4 - Poor. 12 out of 175 reviews
Rating 2 - Terrible. 10 out of 175 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are getting old
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We have been back several times.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randolf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good
Stayed 1 night in Nov 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Calvin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Lenox many times. The food in the restaurant is good and a good variety. Their service is fast and they’re very courteous. The beds are average, but rooms are very clean and modern. My only complaints are the inconsistent hot water in the shower. I don’t want hot water on a hot day, but you can’t get anything but cold. Slightly warmer would be nice. The sing in the bathroom said the hot water is solar heated, that must not work at night. The other issue is, they have conference rooms on every floor. This makes for excess noise outside the guest rooms. Most hotels dedicate floors for conference rooms. We had people ring our doorbell late at night when we were trying to sleep. Overall, we like the hotel but might try some of the other ones in the area, next time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Leah Lyn, Baguio

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled like smoke, but overall it was ok
Stayed 1 night in Jun 2024

8/10 Good

Calvin, Salt Lake City

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I’ve stayed here many times and I’m trying other hotels in the area this trip as well. In comparison, the Lenox is a better place. They are kind and the rooms are clean and comfortable. The food is decent and amenities are good. Our only complaint would be the hot water. We don’t need a hot shower, but a warm one would be nice. This most recent trip we only had cold water. The trip before, the tankless water heater kept tripping the breaker and all the lights would go out. Not a big deal, just a slight inconvenience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

Azzedine

Stayed 1 night in Jun 2024

2/10 Terrible

Merla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been humiliated in a hotel before. I’ve been to so many 5 stars hotel but have no choice in Dagupan because the hotel is the only decent place my daughter and I can get for a couple of days. They should have been more organized staff and make sure that everything in the room is always the way is supposed to be. First and last time I would stay in this place. I would never recommend this place to anyone at all.
Stayed 3 nights in Jun 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Apr 2024

10/10 Excellent

Melchor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

GEM, CRYSTAL LAKE

Travelled with family
Liked: Cleanliness
the Room is very spacious and clean. However, needs some remodeling on the bathroom. Also the AC needs to be serviced. The food is great and yummy! The elevator is very tiny and located in a not good spot. The staff should be more friendly and attentive.
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

DINNA

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Arlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing overnight stay
It was nice and pleasant like usual. Staff are helpful and very accommodating.
Stayed 1 night in Mar 2024

6/10 Okay

paula

Travelled with family
Liked: Cleanliness, room comfort
We had a nice time staying in the hotel for 3 nights and 4 days . The staff were friendly and courteous . The location is right in the heart of the city so it was convenient .
Stayed 3 nights in Mar 2024

8/10 Good

kelvin

Stayed 1 night in Mar 2024

8/10 Good

Clemencita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Feb 2024

10/10 Excellent

Romulo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and great stay, very convinient. Highly recommend!
Stayed 1 night in Jan 2024

2/10 Terrible

ALDRIN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
location.
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone’s been great. Lenox is basically my partner and I’s second home in Dagupan. Food is also great! I’d like to thank the whole team for being amazing!
Stayed 8 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel, room and staff were great. The area around is loud, dirty and offers very little in the way of restaurants and attractions.
Stayed 1 night in Nov 2023