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Holiday Inn Express & Suites Plano - The Colony by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Plano - The Colony by IHG

Check-in/check-out kiosk
Point of interest
In-room safe, desk, laptop workspace, free WiFi
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
5290 Memorial Drive, The Colony, TX, 75056
  • Grandscape
    ‪8 min walk‬
  • The Colony Five Star Complex
    ‪18 min walk‬
  • Stonebriar Centre Mall
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Outdoor pool, pool loungers

Clarion Hotel The Colony - Plano West

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is NZ$172
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Clarion Hotel The Colony - Plano West

About the area

The Colony

With a stay at Holiday Inn Express & Suites Plano - The Colony by IHG in The Colony, you'll be 4.8 mi (7.7 km) from Stonebriar Centre Mall and 12.2 mi (19.6 km) from University of Texas at Dallas. .This hotel is 13 mi (20.9 km) from Galleria Dallas and 14 mi (22.5 km) from Grapevine Mills Mall.

What's nearby

  • Grandscape - 8 min walk - 0.7 km
  • The Colony Five Star Complex - 18 min walk - 1.5 km
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 2.5 km
  • The Shops at Legacy - 6 min drive - 6.8 km
  • Stonebriar Centre Mall - 7 min drive - 7.8 km

Getting around

  • Dallas Medical-Market Center Station - 26 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Hard Eight The Colony - ‬11 min walk
  • ‪Studio Movie Grill The Colony - ‬19 min walk
  • ‪Culver's - ‬11 min walk

About this property

Holiday Inn Express & Suites Plano - The Colony by IHG

Hotel with free breakfast, in the vicinity of Stonebriar Centre Mall
Holiday Inn Express & Suites Plano - The Colony by IHG offers 84 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This The Colony hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 84 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Plano - The Colony by IHG. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Plano The Colony
Holiday Inn Express Suites Plano The Colony by IHG
Holiday Inn Express Suites Plano The Colony an IHG Hotel
Holiday Inn Express & Suites Plano - The Colony by IHG Hotel

Holiday Inn Express & Suites Plano - The Colony by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 649 reviews
Rating 8 - Good. 103 out of 649 reviews
Rating 6 - Okay. 34 out of 649 reviews
Rating 4 - Poor. 22 out of 649 reviews
Rating 2 - Terrible. 24 out of 649 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

judith

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lamichael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kat was amazing! Superb customer service skills
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean!
Stayed 3 nights in Dec 2024

10/10 Excellent

luis

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very clean place staff very nice I will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great experience and I would book again.
Stayed 3 nights in Dec 2024

2/10 Terrible

André

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff allowed other guests to enter my room while I was sleeping at around 1am. Very unsafe situation. Untrained staff. Not recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were clean. Enjoyed my stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Whitney

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Yovanna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great would book again.
This was my second hotel after a terrible expierence at comfort suites. This Hotel overall was clean; the staff was friendly and accommodating even with issues with the keycards. They gave me credits due to the issues and were understanding about it. Breakfast was good and it held up to the holiday standard. Keep up the good job. Maintenance and housekeeping and front desk was very friendly and helpful. Would book again for this area. Avoid comfort suites terrible and book here. Save yourself the headache from that place. Booked a second night and they made it easy for me to keep the same room and handled it all for me. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service
Very comfortable and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. No complaints at all. It was a beautiful experience. Lovely staff, ambience and breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Coretts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Room was nice the young lady that checked me in was very friendly,
Stayed 1 night in Dec 2024

10/10 Excellent

martin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Very clean. Very low water pressure.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night business trip
Young lady at front desk was very helpful. Rooms always clean. Nice and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night business trip
Friendly, clean, quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
When traveling to the area I stay here as often as I can. Staff always friendly and rooms always clean.
Stayed 1 night in Nov 2024