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Family member sick. Checked in December 24 but checked out December 25th. Exxpecting refund but so far nothing. Also charged $50 extra for deposit of some sort to be refunded at check out, and lchecked out one day early. Advised check in day and she said to let her know before noon the following day and it would be ok to check out day early. I checked out around 9:30 and was told would get email, so far nothing
I had reserved and paid for a king room! When I checked in they gave me a room with double beds instead on one king size!
My husband and I are tall and needed a king bed! Was very disappointed with this!
Nothing wrong with the room. Everything in good condition. TV remote did not have a guide button. The rooms hall and room itself had a certain chemical-like smell.
Proximity to freeway made the room a bit loud when loud vehicles like motorcycles went by.
The decor colors were awful. Not even cheerful. The water for shower was extremely hot and no water pressure at all and the toilet was not for adults. We asked for more towels and they were not delivered. I was really disappointed in this Holiday Inn.