SureStay Plus Hotel by Best Western Mesquite

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Mesquite

Exterior
Free toiletries, hair dryer, towels
Lobby
Room amenity
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
2100 N Belt Line Rd, Mesquite, TX, 75150
  • Town East Mall
    ‪5 min drive‬
  • Mesquite ProRodeo
    ‪6 min drive‬
  • Mesquite Convention Center
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪43 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mesquite

With a stay at SureStay Plus Hotel by Best Western Mesquite in Mesquite, you'll be within a 15-minute drive of Kay Bailey Hutchison Convention Center and Lake Ray Hubbard. .This hotel is 13.2 mi (21.2 km) from Dallas World Aquarium and 14.4 mi (23.2 km) from Southern Methodist University.

What's nearby

  • Town East Mall - 5 min drive - 5.4 km
  • Mesquite ProRodeo - 6 min drive - 6.8 km
  • Mesquite Convention Center - 6 min drive - 6.9 km
  • Lake Ray Hubbard - 9 min drive - 10.5 km
  • Dallas Arboretum and Botanical Garden - 12 min drive - 14.3 km

Getting around

  • Dallas Union Station - 22 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 43 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Bubba's 33 - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Asian Buffet - ‬5 min drive

About this property

SureStay Plus Hotel by Best Western Mesquite

Hotel in Mesquite with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mesquite hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wired internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Mesquite
Surestay Plus By Best Mesquite
Comfort Suites Mesquite Hotel
Mesquite Comfort Suites
SureStay Plus Hotel by Best Western Mesquite Hotel
SureStay Plus Hotel by Best Western Mesquite Mesquite
SureStay Plus Hotel by Best Western Mesquite Hotel Mesquite

SureStay Plus Hotel by Best Western Mesquite Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 338 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Outdoor pool was closed; continental breakfast not full breakfast. In room hotub was leaking but they were quick to come fix it.
Stayed 2 nights in Apr 2025

4/10 Poor

Francisco J

Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce

Stayed 7 nights in Feb 2025

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful place to stay, Especially in the summer and I love the Jacuzzi room they aren't that much more expensive to get and very relaxing....
Stayed 1 night in Apr 2025

4/10 Poor

Gwendolyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a roach on the coffee maker, the panels on front of spa tub were falling off, all of the drawers on the dresser were askew, no bedspread on bed, pillows were TINY. At midnight the people in the room above us were still running back and forth and banging (sounded like kids).
Stayed 1 night in Mar 2025

4/10 Poor

Keytric

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room had an odor near bed (smelled like a cat litter box) . Spider webs on the walls near window. Mold on pillow case.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So relaxing

I love the stay it was comfortable
Stayed 1 night in Mar 2025

8/10 Good

Tamesha

Liked: Cleanliness, staff & service
T
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware ! Roaches were crawling everywhere forced us to leave . Definitely not clean .
Stayed 2 nights in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
These room sting. Smells so bad. And outside is a lot of noise at night . Avoid these place
Stayed 1 night in Mar 2025

4/10 Poor

Christina

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Big Disappointment

I rented a room with a Jacuzzi tub and it was broken. There was no office chair only a table this was a VERY dank and disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. We arrived over two hours after the orignal check in time to be told that the room was not clean and to come back in 30 minutes. We came back 30 minutes later and walked into the room having burn black marks in the carpet. The nightstand drawer had tabacco shavings in and there was an eletrical problem in the bathroom. We tried to use the tv remote and it didnt work. We left for supper and told the front desk about the tv issue and he said he would fix it. When we got back it was not fixed. The staff knocked on our door and took the remote. We never got a remote the rest of the stay. The bathroom also had a plumbing issue of not flushing. The staff was extremely rude when i came back in from my shift at night while my girlfriend had the key to the room. They as well only gave us one key to the room. The towels had stains on them. The shower curtian had stains and there was bugs. The walls had holes in them and overall the place reeked. I will never stay in this hotel again and I will never reccommend this hotel. The surrounding area of the hotel is unsafe. The outdoor pool and hot tub that we were told we could use was not clean it was green with trash floating around.
Stayed 2 nights in Mar 2025

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash was overflowing onto the ground out of the trash cans when you pull up. Breakfast = cereal or waffle with syrup only. My daughter and I tried to check in two hours early and were told there was a $20 check in fee…ok understandable but then the room I reserved was not ready so I had to get a lesser room (but still paid the same price even tho the available room was cheaper than the one reserved) and still had to pay the extra $20 to check in early. Vending machine is broken. Left a pillow there and called (same day!) and no one knows what happened to it. Will never stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kenisha

Stayed 1 night in Jan 2025

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
Unsafe, noisy and smells smoke
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose jaun

Stayed 2 nights in Jan 2025

2/10 Terrible

Kanisha

Stayed 1 night in Jan 2025

4/10 Poor

Sherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was put in the bed was not made and there was chips all over the floor and feces in the shower . Second room I was put in the top sheet was stained I removed it . The people next to me was loud and when I was outside getting something I noticed the people staying in the room next to me had there window open unloading stuff and putting it in the room through there window . Was a run down motel and owners didn’t care about the kind of people staying there .
Stayed 2 nights in Jan 2025

2/10 Terrible

DEBI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

No one at front desk upon arrival. Room had area for a couch but no couch. No chair in the room at all even though its a 2 queen bed room. Huge nasty dark stain on carpet in front of sink. A live roach in the toilet/tub area. The entire hotel smelled awful. Thankfully we were in late and out early. Will not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Wynnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and breakfast was good.
Stayed 5 nights in Nov 2024