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Birchwood Spa Motel

3.0 star property

Photo gallery for Birchwood Spa Motel

Garden
Exterior
Free WiFi
Lobby sitting area
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Whakarewarewa: The Living Maori Village
    ‪4 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

Free WiFi

House, 2 Bedrooms (For 5)

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub

Family Apartment, Hot Tub

  • Sleeps 7
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
3.5 out of 5, Good, (142)
The price is NZ$107
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Marsden Stay Rotorua

About the area

Rotorua

With a stay at Birchwood Spa Motel in Rotorua (Whakarewarewa), you'll be within a 10-minute drive of Skyline Rotorua and Rotorua Golf Club. .This motel is 0.3 mi (0.5 km) from Whakarewarewa: The Living Maori Village and 0.3 mi (0.5 km) from Whakarewarewa Thermal Reserve.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 4 min walk - 0.4 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
  • Polynesian Spa - 4 min drive - 3.0 km
  • Eat Street - 4 min drive - 3.3 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 2.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬19 min walk
  • ‪Pantry D'or - ‬16 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Birchwood Spa Motel

Motel in Rotorua with a hot tub
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the motel include a hot tub.
Make yourself at home in one of the 17 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as a hot tub or take in the view from a garden. This motel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Take advantage of the motel's room service.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 20.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 349 reviews
Rating 8 - Good. 128 out of 349 reviews
Rating 6 - Okay. 76 out of 349 reviews
Rating 4 - Poor. 21 out of 349 reviews
Rating 2 - Terrible. 13 out of 349 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Cassandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights there was a ball of hair stuck to the ground in the shower and mold on the celiling above also the light outside by the spa did not work my partner asked for milk on the second night and was told you only get one milk per stay it was very small our tea and coffee was not refilled the room was unclean however we made the most of our stay and the beds were comfortable and the hosts were nice enough but we would not return
Stayed 2 nights in Jan 2025

6/10 Okay

Anne

Stayed 2 nights in Jan 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
We chose this motel because it had such a high rating. Maybe the other rooms are better but ours was dated and seriously run down. It so needs a make over. Staff were friendly and it was clean but no amount of cleanliness can make up for aged and worn chattels.
Stayed 1 night in Jan 2025

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a family to stay and cook your own meals, bedroom, kitchen, bathroom, dining area
Stayed 1 night in Jan 2025

6/10 Okay

Meegan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was filthy mould on nets and curtains. Went to check in ten minutes earlier than check in and told to wait. Definitely would not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Mulisa

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its good accomodation,!
Stayed 2 nights in Dec 2024

4/10 Poor

Anne

Stayed 2 nights in Dec 2024

4/10 Poor

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Basic and comfortable room. Comfy bed. Liked the spa bath in the small private courtyard out the back. Owners may need to spend a bit of time on maintenance, eg, the moss and cobwebs in the courtyard. Could also see the Smoke alarm was not working. Overall, a pleasant stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Hugh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tamati

Business traveller
Disliked: Staff & service, property conditions & facilities
Have not received receipt for one night stay. Am still in progeess trying to have them send receipt through email, still havent received anything. Certainly wont book there again. Communication breakdown is terrible and their language barrier is appalling
Stayed 1 night in Dec 2024

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, amenities
The property is located on the main road with heavy truck passing by and causing the ground shaking. Feels like an earthquakes. Apart from that our stay was acceptable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mittal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jamsheer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Cj

It was fine
Stayed 2 nights in Nov 2024

4/10 Poor

Des

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, but dirty, terrible check in, no welcome or even smile. Stairs to 2nd floor dangerous in wet. No garaging for biles although states on sign and web that there is. Wont be back.
Stayed 2 nights in Nov 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Leaking taps
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
We booked the motel based on the pictures due to our place not having space for us until Saturday. The pictures did NOT match the facilities. Inside is not bad but the couches are not moved evident of the dust bunnies beneath them. And due to us needing 4 beds and there were only 3 we had to utilize the sleeper couch. The bathroom is small and in the middle of the room, not like the pictures and the lawn chairs are on concrete. There is also no place for children to go play outside. Not a bad place but not one i would recommend for people travelling with small children. (Also dont go on the pictures)
Stayed 1 night in Nov 2024