Holiday Inn Express Hotel & Suites Urbana-Champaign by IHG Reviews
Reviews
8.6
Excellent
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There was some kind of activity in the room across the hall that caused the smoke alarms to go off in that room at three in the morning. The fire department had to come and eventually evict the people that were staying in that room. The alarm continued until almost 7 in the morning. We got absolutely no sleep. There was no offer by management to move us to another room or to provide a refund for the miserable night. Coming from a family who has been in the hospitality industry for over 100 years, that is inexcusable.
I like things very quiet, and have found that the rooms are mostly quiet (although the first few nights there were these two girls making quite a bit of noise until like 3 am). The place is pretty conveniently located for getting around town. I've stayed here 3 or 4 times now. I know what I'm getting, it's an ok deal, and I've not experienced any big hassle. I'll take it.
The hotel was clean ans comfortable. The poop and hot tub were enjoyable until other guest were drinking and allowing their childen to rough house in the hot tub.