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Charme Hotel Hancelot

4.0 star property

Photo gallery for Charme Hotel Hancelot

Superior Double Room | Living room
Interior entrance
Superior Double Room | Bathroom
Comfort Double Room | Living area
Comfort Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vijfwindgatenstraat 19, Ghent, 9000
  • Saint Bavo Cathedral
    ‪15 min walk‬
  • Ghent University
    ‪15 min walk‬
  • Gravensteen Castle
    ‪9 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Terrace/patio

ibis budget Gent Centrum Dampoort

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, (783)
The price is NZ$140
for 1 room
includes taxes & fees
24 Mar - 25 Mar
ibis budget Gent Centrum Dampoort

About the area

Ghent

With a stay at Charme Hotel Hancelot in Ghent, you'll be within a 5-minute walk of Muink Park and Small Beguinage Ghent. .This boutique hotel is 0.6 mi (0.9 km) from Protestant Church - Gent Centrum and 0.8 mi (1.2 km) from Van Eyck Swimming Pool.

What's nearby

  • Saint Bavo Cathedral - 15 min walk - 1.3 km
  • Ghent University - 15 min walk - 1.3 km
  • Belfry of Ghent - 16 min walk - 1.4 km
  • Ghent Town Hall - 17 min walk - 1.5 km
  • Gravensteen Castle - 9 min drive - 4.8 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Panos - ‬8 min walk
  • ‪Holy Guacamoly - ‬7 min walk
  • ‪Bavet - ‬7 min walk
  • ‪Glazen Straatje - ‬7 min walk

About this property

Charme Hotel Hancelot

Hotel in Ghent with a bar
Charme Hotel Hancelot offers 12 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a fireplace in the lobby, tour/ticket assistance, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and multilingual staff. Planning an event in Ghent? This hotel has 118 square feet (11 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 17.50 for adults and EUR 12.50 for children
  • 1 bar

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (118 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Charme Hotel Hancelot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 247 reviews
Rating 8 - Good. 104 out of 247 reviews
Rating 6 - Okay. 28 out of 247 reviews
Rating 4 - Poor. 8 out of 247 reviews
Rating 2 - Terrible. 4 out of 247 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver close to the tram stop. All the staff were very kind and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JEREMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Charme
I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Stayed 2 nights in Sep 2024

8/10 Good

derek

Liked: Staff & service
Disliked: Property conditions & facilities
Nice enough hotel and quite central
Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .
Stayed 3 nights in Sep 2024

10/10 Excellent

Dmitri

Stayed 3 nights in Sep 2024

8/10 Good

n s

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jenica

Stayed 3 nights in Aug 2024

10/10 Excellent

Mauro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Stayed 2 nights in Jul 2024

8/10 Good

Dario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Maximiliano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B and b guest house style
Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024

6/10 Okay

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruben

Stayed 2 nights in Mar 2024

10/10 Excellent

Rita

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming traditional hotel
Traditional hotel full of character with high ceilings & period furniture. Room spacious with great shower however decor needing refreshed. Excellent breakfast with wide choice of hot & cold options. Good location as only a minute from a tram stop so easy access to railway station & a pleasant 20 minute walk to old city.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast, just not convenient to anything and no elevator
Stayed 1 night in Jul 2023