TownePlace Suites by Marriott Metairie New Orleans

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Point of interest
Reception
Full-sized fridge, microwave, oven, stovetop
Suite, 2 Bedrooms | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Ochsner Medical Center
    ‪6 min drive‬
  • Metairie Business District
    ‪7 min drive‬
  • Tulane University
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

New Orleans

Located in New Orleans (Elmwood), TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of Tulane University and Caesars Superdome. .This hotel is 7.7 mi (12.5 km) from Smoothie King Center and 8 mi (12.9 km) from Canal Street.

What's nearby

  • Tulane University - 11 min drive
  • Caesars Superdome - 11 min drive
  • Smoothie King Center - 12 min drive
  • Canal Street - 12 min drive
  • Bourbon Street - 13 min drive

Getting around

  • South Carrollton at Oak Stop - 8 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban New Orleans hotel in Elmwood with free breakfast
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 124 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and plasma televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to October 13
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 905 reviews" "
Rating 8 - Good. 269 out of 905 reviews" "
Rating 6 - Okay. 94 out of 905 reviews" "
Rating 4 - Poor. 45 out of 905 reviews" "
Rating 2 - Terrible. 37 out of 905 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jonathan, Cypress

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Stayed 4 nights in Oct 2024

10/10 Excellent

Junixsa

Will stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Nichole

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Half pf everything was broken. The floor was soaking wet bc the air conditioner was leaking and our room wasnt ready at 7pm even though check in was 4. The door to our orher room was broken and coming off thw hings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was great! She was fast and nice.
Stayed 1 night in Oct 2024

4/10 Poor

Anthony

Definitely not what I expected. Especially the bathrooms. Next time I will stay in my usual hotels
Stayed 1 night in Oct 2024

10/10 Excellent

FRANCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked opportunity to select from several restaurants around the hotel as well as visit some of the stores around the area.
Stayed 3 nights in Oct 2024

4/10 Poor

Joyce

Travelled with partner
Disliked: Amenities
This property shows a lot of wear and needs to be updated. The front door to the property was so grungy I was afraid to touch it. Not sure whether it needed to be scrubbed or painted. While our room was clean, the base of the toilet looked like it had been caulked by someone who didn’t know what they were doing. It was a pretty unsightly job. The toilet paper was so far away from the toilet that my arms were almost too short to reach it. And the drain cover in the tub/shower floated out of place whenever we used it. Since we were only there two nights, we just put up with it and moved on. But I wouldn’t stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

2/10 Terrible

Dailese

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not very clean. found a bug on my pillow. someone also attempted to come in my room using a key but did not knock or announce themselves. Was later told the next day that it was maintenance needing to fix bathroom light. bathroom light was fine.
Stayed 1 night in Oct 2024

8/10 Good

Raul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It was quiet and clean, workers were friendly. It will be nice more options for breakfast
Stayed 7 nights in Oct 2024

8/10 Good

Raymond, San Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good staff, and easy in and out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

king504

Stayed 1 night in Sep 2024

10/10 Excellent

Tyanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice, breakfast was amazing and The room was spacious! I would definitely recommend and come here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Kamika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, & comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and great location.
Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Disliked: Staff & service
Not the best 2 night stay.
Below what I expected from a Marriott brand. The hotels needs remodeling, parking lot was so dark, people hanging in the parking lot drinking and getting drunk and making a lot a noise, we could hear it in our room. The Closet rail was broken, I reported on the night of arrival, asked to be taking care next day in the morning, never happened, screws were on the floor. Toilet keeps running water and definitely not comfortable since the bowl is so low. Very disappointed from this Marriott hotel. Will probably not book this hotel again.
Stayed 2 nights in Sep 2024

6/10 Okay

Juyoung

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Vickie

Disliked: Cleanliness, staff & service, property conditions & facilities
There were cockroaches around the property paint was peeling in different areas of my room. Carpet in hallway stunk need a deep cleaning or replacement. The room wasn’t stocked and the pool was filthy
Stayed 5 nights in Sep 2024