Our room was outdated, but the hotel was doing some renovations, so im sure it was on the list to get completed. However, furniture in the room was broken (missing pieces on drawers, doors crooked in kitchen, etc) the couch was very uncomfortable, and small tv.
In the evening after finishing our dinner all of the sudden a gush of water came pouring out of the light in our kitchen. And then it was a steady stream after that. We put buckets and towels under it, and tried calling the front desk for 15 minutes with no response. We ended up packing up our things and going down to the front desk and asking for another room.
The front desk staff was apologetic and gave us a new room but no offer of a reduced rate or anything for the inconvenience. The whole stay was just less than relaxing and pretty disappointing.