With a stay at Rydges Rotorua in Rotorua (Whakarewarewa), you'll be within a 10-minute drive of Skyline Rotorua and Whakarewarewa: The Living Maori Village. .This luxury hotel is 0.3 mi (0.5 km) from Rotorua Golf Club and 0.3 mi (0.6 km) from Whakarewarewa Thermal Reserve.
What's nearby
Whakarewarewa: The Living Maori Village - 1 min walk - 0.1 km
Whakarewarewa Thermal Reserve - 16 min walk - 1.4 km
Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
Polynesian Spa - 4 min drive - 3.2 km
Redwoods Whakarewarewa Forest - 6 min drive - 2.7 km
Getting around
Rotorua (ROT-Rotorua Regional) - 12 min drive
Restaurants
Ciabatta Bakery - 3 min drive
McDonald's - 3 min drive
Shadehouse Cafe - 18 min walk
Pantry D'or - 19 min walk
Scope Cafe Rotorua - 3 min drive
About this property
Rydges Rotorua
Luxury hotel with a fitness center and a 24-hour front desk
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Chapman Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 651 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Chapman Restaurant
Things to do
Gym
Heated pool
Hot tub
Outdoor pool
TV in common areas
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference centre (651 square foot of space)
Meeting rooms
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
High-pile carpet in room
Lift (173 centimetre wide door)
Stair-free path to entrance
Vibrating pillow alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
Rollaway bed fee: NZD 60 per day
Credit card charges are subject to a surcharge of 2.00 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua
Rydges Rotorua Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 478 out of 1000 reviews
10 - Excellent
478
Rating 8 - Good. 283 out of 1000 reviews
8 - Good
283
Rating 6 - Okay. 148 out of 1000 reviews
6 - Okay
148
Rating 4 - Poor. 59 out of 1000 reviews
4 - Poor
59
Rating 2 - Terrible. 32 out of 1000 reviews
2 - Terrible
32
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Gabriella
3 Feb 2025
Liked: Cleanliness, staff & service
Very clean hotel, parts of it is dated but tidy. Friendly staff and great pool for the kids.
Gabriella
Stayed 2 nights in Jan 2025
10/10 Excellent
Neal
24 Dec 2024
Liked: Cleanliness
Quality everyrthing. Staff superb. Pool gaming breakfast and barrista coffeehouse!! Convenient
The manager of the hotel was helpful and kind. We stayed in the newest room that is a part of an upcoming redesign, and it was comfortable. In general, this hotel is far from town.
We love it and always stay here when road tripping. Very convenient and facilities are great. Will be back!
Annabelle
Stayed 2 nights in Dec 2024
4/10 Poor
Aarti
21 Dec 2024
Liked: Staff & service
Disliked: Cleanliness
Place needs serious case of updating. The room i was allocated was "fully refurbished" so I was told by the staff member allocating my room. If that was fully refurbished, I'd hate to see what the previous conditions were. There cleaning standards needs a serious look at, there were rings in the toilet around taps and the shower door... i have no words for...
I even felt the hand soap was watered down because i used the toilet in the lobby...
Certainly not worth $300 I paid for 1 night!
Great variety of breakfast options and service was wonderful. I was looking for a place with all the amenties, but should have check closing times. We did not get a chance to try the bar as I hoped as it closed as we were always returning from our daily activities. 930pm seems kind of early for the bar. Only got to use the pool once for the same reason. The game room had some fun options but equipment is broken and needs updating. Had to split our 1 of 3 evenings between game room, pool or bar since they closed around the same time. Otherwise, the stay was great.
Very helpful front desk staff and restaurant staff. Property is excellent
Sudhir
Stayed 1 night in Dec 2024
10/10 Excellent
Reshma
17 Dec 2024
Reshma
Stayed 2 nights in Dec 2024
2/10 Terrible
kevin
Travelled with partner
16 Dec 2024
Disliked: Staff & service
the website stated that the room was looking out over the thernal area and the photo also showed an image of the room looking over the thermal area but the room supplied was on the opposite side of the building looking over the front carpark. These rooms were advertised as cheaper than what I paid for. I complained to the desk who said they couldnt do anything about it as the rooms were booked out. This followed by a coffee machine that didnt work and a TV that failed to cast to. We had to be moved to a different room