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Best Western Galaxy Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Galaxy Inn

Front of property - evening/night
Pool
Lobby sitting area
In-room safe, desk, iron/ironing board, free WiFi
Check-in/check-out kiosk

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1700 E Lebanon Rd, Dover, DE, 19901-5845
  • Delaware State Capitol
    5 min drive
  • Biggs Museum of American Art
    5 min drive
  • Old State House
    5 min drive
  • Dover, DE (DOV-Dover Air Force Base)
    6 min walk

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Microwave

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Microwave

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Dover

Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (1002)
The price is NZ$139
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Microtel Inn & Suites by Wyndham Dover

About the area

Dover

Located in Dover, Best Western Galaxy Inn is within a 5-minute drive of Blue Hen Mall and Great Geneva. .This hotel is 2.2 mi (3.6 km) from Bay Court Plaza Shopping Center and 2.3 mi (3.7 km) from Tidbury Park.

What's nearby

  • Delaware State Capitol - 5 min drive
  • Bayhealth Hospital - 6 min drive
  • Delaware State University - 7 min drive
  • Dover Downs Casino - 8 min drive
  • Dover International Speedway - 9 min drive

Getting around

  • Philadelphia Intl. Airport (PHL) - 73 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Franco's Pizza & Pasta - ‬3 min walk

About this property

Best Western Galaxy Inn

Hotel in Dover with free breakfast and a fitness center
Best Western Galaxy Inn offers 63 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Galaxy Inn Hotel
Best Western Galaxy Dover
Best Western Galaxy Inn
Best Western Galaxy Inn Dover
Galaxy Best Western
Best Western Dover
Best Western Galaxy Hotel Dover
Dover Best Western
Best Western Galaxy Inn Dover
Best Western Galaxy Inn Hotel Dover

Best Western Galaxy Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 128 out of 650 reviews" "
Rating 8 - Good. 197 out of 650 reviews" "
Rating 6 - Okay. 148 out of 650 reviews" "
Rating 4 - Poor. 96 out of 650 reviews" "
Rating 2 - Terrible. 81 out of 650 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It was my first time staying at a Best Western. While the staff was very friendly our bathroom left a lot to be desired. The last guest had left her garments hanging on the back of the bathroom door, our tub consistently filled up with water while showering, and there was hair on the blow dryer. We were only in town for a short stay for a concert, but definitely expected a better condition for the room. The staff was very plesent and had offered to retrieve the garments. The hotel was all booked and we didn't have another option for another room. While not the worst experience, it could have been better.
Stayed 3 nights in Aug 2024

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Check in took 40+ mins because they had trouble finding a “clean” open room, even though the hotel was not at capacity and we had already paid. Another guest was given a key to our room and tried to get in while we were sleeping. Fire alarm went off for 30 mins at 1am for no apparent reason. Our “non smoking” room had cigarette butts sitting next to the window, all the surfaces were dirty and sticky, and there were small curly hairs all over the bathroom and bathroom towels. Stains on the sheets, walls, curtains and floors. Baseboards were filthy and peeling away from the walls. Key card only worked at certain entrances. Garbage and terrible smells in all the stairwells. Only left 2 stars and not 1 because the woman checking us in was nice and apologetic about the lengthy check in time.
Stayed 1 night in Aug 2024

4/10 Poor

Patrick

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty room and fire alarm went off at 1230 am
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness
Everything was great
Stayed 2 nights in Jul 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

8/10 Good

Danielle

Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope Nope Nope
Room was gross! No cover over the mattress, just a sheet. Also the shower was broken and sprayed into the celling. Everything smelled like mold. Ill never stay there again
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel - nothing fancy, but it was clean and everything worked like it was supposed to. The area around it did t seem great, but we arrived at night and left early the next morning.
Stayed 1 night in Jul 2024

6/10 Okay

Kendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
The hotel is for homeless families. I was visiting in Delaware very disappointed. I glad it was for 2 nights. Roaches and air conditioner had a smell coming out of vent.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertisement
Horrible and I was Quoted one Price that was Lower but when I was Finalizing it was More . I won't be Using this Site or Services again very Disappointed. It was a Whole False Advertisement.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall stay was good
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Travelled with family
We had only one issue during our stay…but was taken care of immediately after I called the front desk and then they called back to see if I had any other issues and if everything was okay now . Staff was very helpful needed extra towels, very quick to respond!! The only problem was which didn’t interfere with our stay and wasn’t really a problem but they had several people living there so it seemed but it didn’t affect us in any way . Just something we observed will be staying there again in the near future
Stayed 3 nights in Apr 2024

4/10 Poor

Jacquelyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room cards never worked it smelled like cigarettes breakfast was the same
Stayed 2 nights in Jun 2024

6/10 Okay

Jacquelyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel smelled like stale cigarettes. The room keys stopped working several times during our 2 night stay. The room had dead bugs by the ac. The floors had a slippery coating on them. The breakfasts were okay just the same everyday. The staff at the front desk and the woman who cleaned the rooms were so polite and helpful.

10/10 Excellent

Francisco

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Luis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No good services
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud motorcycles and trucks much of the day and evening!
Stayed 1 night in Jun 2024

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic hotel stay
The front desk clerk was friendly and helpful. The room was clean but run down. Pillows were small. Breakfast hours too short. Expensive, probably due to race weekend.
Stayed 1 night in Apr 2024

2/10 Terrible

JD

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It would be easier to say what didn’t go wrong. As soon as we walked into the main lobby it smelled horrendously of cigarette smoke with nobody smoking nearby at the moment. There was also a styrofoam bowl of half eaten dry cereal on a lobby chair. The two FDA’s were decent but we initially had an issue with our room key not working, (our room was on the complete other side of the building) and they fixed that. We get into our room and it is a complete disaster. Both queen beds unmade, lights on, bathroom door is open, light and fan were on. Almost as if someone rolled out of bed and left. After a 3 hour drive down and being in the sun for 16 hours we did not feel like it was going to be a clean stay and opted to go home because it was such a terrible welcome. They offered to get us a new room but declined and drove the three hours back home and were not charged. Although polite, NO ONE was remorseful about this, not even the two FDA’s but more importantly the manager who i had to deal with the next morning to get the refund straightened out. He talked to me as if everything was our fault and it was a big inconvenience on his end, and did as little as possible with saying “yeah sorry about that” word for word on regards to the issue. So it seems that this has happened in the past, and will continue to happen. Never, have I dealt with such a poorly run hotel and miserable manager. We will never think of coming back. Do yourself a favor and go elsewhere if you can.
Stayed 1 night in Apr 2024

6/10 Okay

Lucy

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Smelled like cigarettes and marijuana
Stayed 1 night in Apr 2024

6/10 Okay

Shawn

Stayed 1 night in Apr 2024