The Heritage Hotel, Autograph Collection

4.0 star property

Photo gallery for The Heritage Hotel, Autograph Collection

Terrace/patio
Reception
Premium bedding, in-room safe, desk, soundproofing
Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)
Breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Dubai Mall
    ‪6 min walk‬
  • Dubai Fountain
    ‪8 min walk‬
  • Burj Khalifa
    ‪19 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, 2 Single Beds, Non Smoking (View)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Dubai

Located in Dubai (Downtown Dubai), The Heritage Hotel, Autograph Collection is within a 10-minute walk of Dubai Mall and Dubai Fountain. .This hotel is 1.7 mi (2.7 km) from Burj Khalifa and 3.4 mi (5.5 km) from Dubai International Convention and Exhibition Centre.

What's nearby

  • Dubai Mall - 6 min walk - 0.6 km
  • Dubai Fountain - 8 min walk - 0.7 km
  • Dubai Aquarium & Underwater Zoo - 14 min walk - 1.3 km
  • Burj Khalifa - 19 min walk - 1.6 km
  • Dubai International Convention and Exhibition Centre - 7 min drive - 5.6 km

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪The Courtyard - ‬1 min drive
  • ‪كرك هاوس - ‬1 min walk
  • ‪Mezza House - ‬3 min walk
  • ‪Palace Lobby - ‬4 min walk
  • ‪Beirut Khanum - ‬1 min walk

About this property

The Heritage Hotel, Autograph Collection

Hotel with free valet parking, a quick walk to Dubai Mall
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mehmet

Disliked: Property conditions & facilities
Hotel is old , being told that it will renewed soon
Stayed 4 nights in Jan 2025

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, near Dubai Mall / Bourj El Khalif

On Business travel, clean room with good breakfast service. Efficient and polite checking in/out. Very nice Courtyard light dinning and drinks area. Just beside Em Sharif Lebanese restaurant. Starbucks across the street. Disappointed not having an Nepresso coffee machine in the room. TV channels, no business channel (Bloomberg/CNBC).
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, just a short walk to Dubai Mall. Great food options in the vicinity
Stayed 4 nights in Jan 2025

2/10 Terrible

Nina

Stayed 8 nights in Dec 2024

10/10 Excellent

Lynsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 9 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

8/10 Good

Hovhannes

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ehab, Riyadh

Stayed 1 night in Nov 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Heritage Autograph Hotel was absolutely amazing! The service was superb, with attentive staff who made everything seamless. The location is unbeatable—less than a 10-minute walk to Dubai Mall and the Burj. Housekeeping was quick and thorough, and the porters and concierge were so helpful and friendly. The room was a bit dated and could use some upgrading, and the lighting wasn’t the best, so I’d recommend bringing a portable LED light if you need extra brightness. However, it was lovely experience overall. Highly recommend!
Stayed 4 nights in Dec 2024

6/10 Okay

Abdullah

Stayed 4 nights in Dec 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located in a quiet but very close to Dubai Mall and Burj Khalifa. The are is walkable with a small but practical shopping gallery attached to the hotel. There are lot of good diner options, shishas, pubs, clubs - but your are not impacted by them and don't see them if someone doesn't show you the way. It can used for business or for leisure purposes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gizem

Stayed 3 nights in Sep 2024

8/10 Good

Bader

Stayed 4 nights in Oct 2024

10/10 Excellent

Tameem

Stayed 5 nights in Oct 2024

10/10 Excellent

George, Endicott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay again !
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to Dubai Mall and Burj Khalifa. Clean hotel with good and quick service
Stayed 3 nights in Oct 2024

10/10 Excellent

Bouchra

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We arrived early and they accommodated an early check in for us which made the world of difference. Very clean and well presented staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice urban hotel with shishas, bars, lounges, clubs while being walkable to Dubai Mall and all downtown area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities
Thanks for everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorel

Liked: Staff & service, amenities, property conditions & facilities
Short walk to Dubai Mall 👌
Stayed 3 nights in Sep 2024

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Dubai Mall . A very easy 5 minute walk. Nice swimming pool, friendly staff, always ready to arrange a taxi for you. Good breakfast. Nice property, can recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff
Stayed 1 night in Sep 2024

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service
Staff service is fantastic and the strong point for this hotel
Stayed 3 nights in Sep 2024

8/10 Good

alita, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a short stay. Conveniently located and walking distance to major attractions.
Stayed 1 night in Sep 2024