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Pullman Dubai Downtown

5.0 star property

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, free minibar items
Deluxe Suite, 1 King Bed | View from room
Exterior
Premium bedding, down duvets, pillow-top beds, free minibar items

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Dubai Fountain
    ‪13 min walk‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai Mall
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Twin Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Suite

  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room, 1 King Bed

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (1362)
The price is NZ$525
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Radisson Blu Hotel Dubai Waterfront

About the area

Dubai

With a stay at Pullman Dubai Downtown, you'll be centrally located in Dubai, within a 5-minute drive of Burj Khalifa and Dubai Mall. .This luxury hotel is 0.7 mi (1.1 km) from Dubai Fountain and 3.6 mi (5.9 km) from Dubai World Trade Centre.

What's nearby

  • Dubai Fountain - 13 min walk - 1.1 km
  • Dubai Opera - 16 min walk - 1.4 km
  • Burj Khalifa - 4 min drive - 3.0 km
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.3 km

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Luxury hotel with a full-service spa and free valet parking
Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 340 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Couqley French Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 3423 square feet (318 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Couqley French Brasserie - This restaurant specializes in international cuisine.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
BreadHouse Bistro&Bakery - Onsite bistro. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 791 out of 1219 reviews
Rating 8 - Good. 274 out of 1219 reviews
Rating 6 - Okay. 87 out of 1219 reviews
Rating 4 - Poor. 32 out of 1219 reviews
Rating 2 - Terrible. 35 out of 1219 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at The Pullman Dubai Downtown
Great location. Good service.
Stayed 7 nights in Dec 2024

8/10 Good

Ronal

Stayed 7 nights in Dec 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très bien situé à 15 mns à pieds du Dubai Mall. Chambre spacieuse, confortable et propre. Personnel aimable. Petit déjeuner très varié. Sans oublier la piscine et le bar sur le rooftop avec vue sur la Burj Khalifa. Je recommande cet établissement
Stayed 6 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 7 nights in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Zia Hussein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and all staff were extremely helpful and kind
Stayed 7 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The location was great. Staff were attentive and accommodating.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julio Rafael

Stayed 7 nights in Nov 2024

10/10 Excellent

Georges

Stayed 5 nights in Dec 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The hotel was clean and room service came every morning to refresh the room. The on site dining options were great. I would stay here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Asmira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews before i booked this hotel and from my experience my group of friends were very satisfied. The location, the staff, room accommodation and above all the restaurants were very nice. The food was beyond my expectations, delicious and nicely presented. The restaurant staff was always around to help and serve whatever you had desire for. I will definitely recommend this hotel to my family and friends. Thank you Pullman Dubai Downtown facility for beautiful seven days.
Stayed 7 nights in Dec 2024

10/10 Excellent

Haitham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Nana-Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
I love the property
Stayed 7 nights in Dec 2024

10/10 Excellent

Vaibhav

Stayed 3 nights in Dec 2024

2/10 Terrible

Moe

Disliked: Property conditions & facilities
Found bed bugs in the room and when front desk was notified, they offered a new room
Stayed 8 nights in Dec 2024

10/10 Excellent

Sasha-Gay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was splendid, customer service was excellent and everyone in the front office is happy faces and very helpful. In our next trip to Dubai, no other choice but Pullman Downtown Hotel.
Stayed 9 nights in Nov 2024

6/10 Okay

Irrum

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the hotel was amazing and service was really good. Only two feedback we have is one on the bathroom and two on breakfast. For the bathroom I understand it is an accessible bathroom but would recommend either a curtain or glass door to stop the water going everywhere and ruining the wheelchair tyres. We were looking forward to the hotel breakfast and was a bit disappointed that their was not a lot of hot food options available especially hash browns. Other hotels we have stayed at have more hot food buffet options for breakfast which we tend to enjoy. On our Last day I had asked if there was any baked beans and we were told that they could not give baked beans on that day. Also part of the breakfast you had to access via a step which is not accessible for a wheelchair user. Which can be difficult if someone does not have a friend or family member with them.
Stayed 6 nights in Dec 2024

10/10 Excellent

Giusepina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ikrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A really nice hotel. Very good location easy to get to where i needed to. Will be bak again
Stayed 4 nights in Dec 2024

8/10 Good

Amritpal

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Stayed 5 nights in Nov 2024

10/10 Excellent

Noel Dwayne Chinyere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Location. Facilities. Staff. Everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Nelson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and friendly staff they even taught us how speak simple Arabic word. Most importantly it’s easy to communicate. “WE LOVE DUBAI/ABU DHABI”
Stayed 9 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Dubai
Great location, our view was outstanding. Staff were great.
Stayed 2 nights in Dec 2024