SCAM! I booked and PAID FOR a Riverview room and right before I arrived, they emailed saying the room I paid for was suddenly, mysteriously NOT AVAILABLE. They had downgraded me to Room 02, at the back of the building on the first floor, with ZERO view (literally the window has a coating so you can't see through it). They offered me a late check out to "make up for" the change. This situation would have been a bummer, but I'm a reasonable adult, so I accept that businesses sometimes have trouble. Sure. I emailed back and explained that I couldn't use a late check out, since I had an early morning flight. I requested a REFUND in the price difference in the two rooms (about 20 EUROS A NIGHT)...and they never responded. That's right, they didn't REFUND the price difference, even after I emailed them MULTIPLE times. That tells me this is an UNETHICAL BUSINESS that likes to screw visitors out of money by selling rooms that are not available, or selling a more expensive room multiple times. SLEAZY. Give yourself a happier vacation, and don't stay here. There are too many other places in Dublin.