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The Suites Hotel at Waterfront Plaza

2.5 star property

Photo gallery for The Suites Hotel at Waterfront Plaza

32-inch flat-screen TV with cable channels, TV
Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Condo, 2 Bedrooms | Private kitchen
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Kitchen
  • Housekeeping

Explore the area

Map
325 Lake Avenue S., Duluth, MN, 55802
  • Duluth Entertainment Convention Center
    ‪7 min walk‬
  • Aerial Lift Bridge
    ‪7 min walk‬
  • AMSOIL Arena
    ‪10 min walk‬
  • Duluth, MN (DLH-Duluth Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, 1 King Bed, Accessible

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Condo, 1 Bedroom, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Condo, 1 Bedroom, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 1 King Bed

Suite, 2 Bedrooms, 1 King Bed | Living area

Suite, 2 Bedrooms, 1 King Bed

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Condo, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Condo, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio (With Jetted Tub)

Premium Studio (With Jetted Tub) | Living area

Premium Studio (With Jetted Tub)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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Property amenity

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  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (1295)
The price is NZ$553
for 1 room
includes taxes & fees
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About the area

Duluth

With a stay at The Suites Hotel at Waterfront Plaza in Duluth (Canal Park), you'll be a 1-minute drive from Lake Superior and 5 minutes from University of Minnesota Duluth. .This family-friendly hotel is 3.9 mi (6.3 km) from Miller Hill Mall and 0.3 mi (0.4 km) from S.S. William A. Irvin Ore Boat Museum.

What's nearby

  • Duluth Entertainment Convention Center - 7 min walk - 0.6 km
  • Aerial Lift Bridge - 7 min walk - 0.6 km
  • AMSOIL Arena - 10 min walk - 0.9 km
  • Bayfront Festival Park - 10 min walk - 0.9 km
  • North Shore Scenic Railroad - 16 min walk - 1.4 km

Getting around

  • Duluth, MN (DLH-Duluth Intl.) - 12 min drive

Restaurants

  • ‪Grandma's Saloon & Grill - ‬7 min walk
  • ‪Lyric Kitchen Bar - ‬10 min walk
  • ‪Dairy Queen - ‬2 min walk
  • ‪Hoops Brewing - ‬1 min walk
  • ‪Pizza Lucé Duluth - ‬7 min walk

About this property

The Suites Hotel at Waterfront Plaza

Family-friendly hotel with 2 restaurants and free breakfast
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 132 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Satisfy your appetite with Italian cuisine at Old Chicago Pizza, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Old Chicago Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster - This seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay), plus a deposit of USD 0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 125 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 7.5 percent tourism fee will be charged
  • Service fee: 7.88 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 314 out of 1012 reviews
Rating 8 - Good. 243 out of 1012 reviews
Rating 6 - Okay. 214 out of 1012 reviews
Rating 4 - Poor. 162 out of 1012 reviews
Rating 2 - Terrible. 79 out of 1012 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding
Was here for a wedding. Room wascnice
Stayed 2 nights in Jan 2025

6/10 Okay

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It's fine.
Check in was slow. Room was quite warm. Older hotel with adequate renos but not amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha, Forest Lake

Stayed 1 night in Dec 2024

10/10 Excellent

Donna M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly The Hotel was clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

A

Travelled with family
Liked: Cleanliness, staff & service, amenities
My family and I stay here almost once a year because it is very spacious and you have great access to Bentleyville for Christmas and fireworks for the 4th. It is reasonably priced but it is quite loud and glad they did update the pull out couch mattress(at least in the recent room) as I’ve normally not gotten a great nights sleep. Have never had the breakfast since Duluth has too many great options in that realm to waste stomach space on hotel buffet stuff. The staff has been pretty nice and accommodating. I do recommend it for those on a budget. There is a chance you’ll have a room without a window so treat it as a place to rest. Given the size of the rooms and amenities it could be good for someone needing a long term stay.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have loved The Suites at Waterfront Plaza in the past. Things seemed a little down at the heel this time. We will still be back, though.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Worked perfect for us. We will use this hotel again. Pay attention. Dogs are allowed and they are all over this place. If that is a problem, don’t stay here. There are steps into the building but once inside no stairs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Stayed 2 nights in Dec 2024

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Front desk staff are unprofessional and lacking in customer service. Our 1br “condo” looked like a rundown cheap hostel with mismatched, torn, stained, oddly placed furniture. The bathroom was weird and dark and the shower head wouldn’t stay at a proper height. The bedroom was fine minus the torn lamp shade and mismatched bulb colors that gave the room a dystopian feel. Everything about the room felt low-budget. The staff at the front desk were super rude when we needed keys repaired to our room when they lost their coding through an error on their end. We felt like an inconvenience for needing help with the desk attendant audibly sighing and rolling her eyes at us and complaining about having to reset the key. Super unprofessional. Our 8 yr old daughter picked up on the odd behavior and asked why that person was being so mean. The lobby is rundown and shabby. The only thing this place has going for it is location. Would be amazing if they could get it together and invest in the facility and paying to hire more professional staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Donna

Disliked: Staff & service, property conditions & facilities
Suite we stayed in had a musty smell. Hot tub was highly over chlorinated very strong to breathe and burned nostrils. Front desk staff was not very professional
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Carter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

WENDY LEHNER

Travelled with partner
Disliked: Staff & service
Big suites!!! Great area to walk around staff seemed uptight yelling at people during breakfast which was just ok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with our reservation not updating on their end through expedia and the front desk guy worked it out quickly and efficiently. I could tell that it was the last thing he wanted to deal with on Christmas day but he was so kind and got everything sorted out so quickly for us and got us into a great room without much of a wait at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 1 night in Dec 2024

8/10 Good

Carrie, Nowthen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Convenient to canal park, restaurants, downtown, etc. Thin walls, so you could hear everything.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

4/10 Poor

Courtney

Stayed 1 night in Nov 2024

8/10 Good

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Stayed 2 nights in Dec 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poorly managed property
When we arrived for our 2-night stay in a 2-bedroom suite, the beds were made, but rest of room had not been cleaned. Floors were dirty with old food on kitchen floor, old coffee still in pot (growing mold), fridge was dirty, and oven totally disgusting. The garbage can was filthy with splatters on the wall where it sat. One of the toilet seats was ready to come off, and tp almost out. Little to no shampoo, conditioner, soap in shower dispensers. Fireplace didn't work, and no remote to be found for the living room tv. Key cards were sketchy in all locations. Even the elevators and hallways were extremely dirty. Key cards were sketchy in all locations needed (room, elevator, and pool). We had six for our family and at one point all 6 quit working. We reported room issues to front desk, and they sent housekeeping in. Head of housekeeping very apologetic. Front desk assistant managers seemed rude and indifferent with never an apology. At one point one promised our rooms to be comped, but a different manager said no, they wouldn't do that. The first night they shut down the pool and hot tub at 9:30 with no explanation why. After being out in the cold that evening, we were looking forward to the advertised 'adult hour' at 10 pm. The attitude of the front desk personnel makes us believe that this is just the way it is all the time, that they hear these complaints all the time, and they are doing nothing to change it. We will never stay here again.
Stayed 2 nights in Dec 2024