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The Suites Hotel at Waterfront Plaza

2.5 star property

Photo gallery for The Suites Hotel at Waterfront Plaza

32-inch flat-screen TV with cable channels, TV
Condo, 2 Bedrooms | Private kitchen
Exterior
Exterior
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Housekeeping

Explore the area

Map
325 Lake Avenue S., Duluth, MN, 55802
  • Duluth Entertainment Convention Center
    ‪7 min walk‬
  • Aerial Lift Bridge
    ‪7 min walk‬
  • AMSOIL Arena
    ‪10 min walk‬
  • Duluth, MN (DLH-Duluth Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, 1 King Bed, Accessible

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Condo, 1 Bedroom, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Condo, 1 Bedroom, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, 1 King Bed

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Condo, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Condo, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio (With Jetted Tub)

Premium Studio (With Jetted Tub) | Living area

Premium Studio (With Jetted Tub)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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  • Hot tub
  • Breakfast included
  • Parking included
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includes taxes & fees
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About the area

Duluth

With a stay at The Suites Hotel at Waterfront Plaza in Duluth (Canal Park), you'll be a 1-minute drive from Lake Superior and 5 minutes from University of Minnesota Duluth. .This family-friendly hotel is 3.9 mi (6.3 km) from Miller Hill Mall and 0.3 mi (0.4 km) from S.S. William A. Irvin Ore Boat Museum.

What's nearby

  • Duluth Entertainment Convention Center - 7 min walk - 0.6 km
  • Aerial Lift Bridge - 7 min walk - 0.6 km
  • AMSOIL Arena - 10 min walk - 0.9 km
  • Bayfront Festival Park - 10 min walk - 0.9 km
  • North Shore Scenic Railroad - 16 min walk - 1.4 km

Getting around

  • Duluth, MN (DLH-Duluth Intl.) - 12 min drive

Restaurants

  • ‪Grandma's Saloon & Grill - ‬7 min walk
  • ‪Lyric Kitchen Bar - ‬10 min walk
  • ‪Dairy Queen - ‬2 min walk
  • ‪Hoops Brewing - ‬1 min walk
  • ‪Pizza Lucé Duluth - ‬7 min walk

About this property

The Suites Hotel at Waterfront Plaza

Family-friendly hotel with 2 restaurants and free breakfast
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 132 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Satisfy your appetite with Italian cuisine at Old Chicago Pizza, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Old Chicago Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster - This seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Pool hoist on site
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay), plus a deposit of USD 0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 125 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 7.5 percent tourism fee will be charged
  • Service fee: 7.88 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 306 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 214 out of 1004 reviews
Rating 4 - Poor. 162 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Lisa

Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not as advertised, shower head was broke, whirlpool tub barely worked
Stayed 1 night in Dec 2024

2/10 Terrible

Jon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canal Park Poco-Curantism
The check-in was miserable. It seems that Hotels.com garbled the name and email on the reservation sent to the hotel. The hotel staff was unable to cross reference the hotels.com ref. #. Even after showing them multiple emails stating that I indeed had a reservation, the hotel staff was reluctant to give us our room. The staff was rude and unhelpful. It’s beyond me to understand how the hotel staff could not use deductive reasoning to figure out that someone with an email confirmation, that had a name for that reservation that only differed by the first name, who was checking in for this reservation at 10pm at night, there hadn’t been anyone with the exact name check in yet, that maybe..just maybe, that you were speaking to the patrons that reserved that room. Finally the staff had an epiphany to ask for the four digits of my credit card and voila! The 3W bulb illuminated and I was in! All joking aside, it was a miserable experience and I paid $300+ to boot for one night. Please work on doing better.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness
Check in wasn't till 4pm wouldn't let us check in one hour early. Key cards didn't work very good. Room had plenty of room for three children and two adults.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Heidi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I hadn't been so ill, I would have demanded another room or walked out. Ordinary maintenance details in the main entry were neglected. Only one person working the check in desk on a holiday eve. Children and dogs misbehaved in the area that was lipsticked with a holiday tree. The hallway to our room was freezing cold, the air return was bringing in frigid air. Under the thin carpet, the hallway floor was uneven, a stumbling hazard. Our "suite" was in terrible, dirty condition. The kitchenette was cobbled together; the microwave too small for its alcove, only one 1/2 sheet paper towels on the roll. There was not enough dinner ware or flatware to serve 4 people the room was supposed to accommodate. The flatware was flat; less fine than school cafeteria ware. The furnishings were unattractive and not put to good or comfortable use. The lighting in the room was an over brilliant glare that could not be dimmed. The only other lighting came from the cookstove hood that was merely a covered fan and did not vent the room. A table lamp light lit the bedroom. The huge window chilled it. The room was gloomy with the shade pulled. The blanket that was delivered had 20" black hairs on it. To keep warm, the thermostat was set to 77. The bathroom and bedroom doors were splattered with dried white drops. The grout in the tile floor was dirt stained. The toilet would not flush until my partner fixed something in the tank. The bathroom did not have a working fan.
Stayed 3 nights in Nov 2024

6/10 Okay

Teri

Disliked: Cleanliness
They condo was not ready by check-in and it was dirty when we got in and they didn’t leave us any wash cloths any we had to ask for a change of sheets because the sheets were visually dirty. It is too bad that they didn’t do a better job because the condo set up was great.
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy our stay here. Staff has been friendly, rooms are clean and quiet and its walkable to almost everything.
Stayed 1 night in Oct 2024

4/10 Poor

Bobbi Jo

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Was very dirty and dated for the price we paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and will definitely book there again! Clean, and very spacious room. Quiet and nice kitchenette. The continental breakfast was wonderful, too! Easy access to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

audrey

Travelled with group
Stayed 1 night in Nov 2024

2/10 Terrible

Holly

Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the area
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older hotel, needs some updating in some areas.
Stayed 2 nights in Nov 2024

6/10 Okay

Casey

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities
It was a good stay overall, but the staff was somewhat rude and unhelpful. We had booked thru Expedia and were double charged. Hotel staff couldn’t get billing to go through hotel booking service (which was prepaid) so they charged our card without telling us. When we called they essentially told us it wasn’t their problem.
Stayed 1 night in Nov 2024

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little place
Overall a nice stay. Very convenient for food and entertainment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Stayed 2 nights in Oct 2024

8/10 Good

Angie

They had our booking for only 2 days, so we had some issues with the elevator, my 67 yr old husband had to walk 3 flights of stairs to our room. We couldn't program our tv's for the first 2 days, the front desk ladies were helpful especially the "mature" one w/ short hair the 3rd time. We were celebrating my 60th b-day, asked for an upgrade toa window room, but were 30 seconds too late, what does that mean? no-one asked if we wanted our room made up? My husband said eggs were cold.(I enjoyed the breakfast, staff was on point!) the room was nice and big, charming, not very well cleaned, but manageable. Not sure if new mgmt or the change of whatever, Good Luck in getting the kinks worked out!
Stayed 4 nights in Nov 2024