Metro Hotel Marlow Sydney Central

4.0 star property

Photo gallery for Metro Hotel Marlow Sydney Central

Exterior
Point of interest
Terrace/patio
Front of property - evening/night
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
431-439 Pitt Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪12 min walk‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

NEW YEARS EVE - Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

NEW YEARS EVE- Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

NEW YEARS EVE - Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Sydney

With a stay at Metro Hotel Marlow Sydney Central, you'll be centrally located in Sydney, steps from Capitol Theatre and within a 5-minute walk of Paddy's Market. .This hotel is 0.8 mi (1.3 km) from Sydney Tower Eye and 1 mi (1.6 km) from SEA LIFE Sydney Aquarium.

What's nearby

  • Capitol Theatre - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 12 min walk - 1.0 km
  • Star Casino - 3 min drive - 2.4 km
  • Sydney Opera House - 5 min drive - 2.9 km
  • Sydney Harbour Bridge - 7 min drive - 6.9 km

Getting around

  • Capitol Square Light Rail Station - 2 min walk
  • Sydney Central Station - 5 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chat Thai - ‬1 min walk
  • ‪Show Neua Thai Street Food - ‬3 min walk
  • ‪Palace Hotel Sydney - ‬2 min walk
  • ‪Na Bangkok - ‬2 min walk

About this property

Metro Hotel Marlow Sydney Central

Hotel with a 24-hour front desk, steps from Capitol Theatre
Metro Hotel Marlow Sydney Central offers 220 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include wired internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sydney? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Portuguese, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (AUD 5 per hour)

Parking and transport

  • Offsite parking available (AUD 40 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 12.50 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 12.50 for children
  • Fee for wired internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Metro Sydney Central
Hotel Sydney Central
Metro Hotel Sydney Central
Metro Sydney Central
Metro Sydney Central Hotel
Sydney Central Hotel
Sydney Central Metro Hotel
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Central
Metro Marlow Sydney Central
Metro Marlow Central

Metro Hotel Marlow Sydney Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1012 reviews
Rating 8 - Good. 354 out of 1012 reviews
Rating 6 - Okay. 204 out of 1012 reviews
Rating 4 - Poor. 88 out of 1012 reviews
Rating 2 - Terrible. 40 out of 1012 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jayne

Well located hotel, the rooms are somewhat dated and small, the bathrooms are poorly designed im 5’5 the shower was at my chest height, my friend 5’11 had to bend and sit in he bath to wash hair. There was no plug for the bath. The sink has a glass shelf which is inconvenient when cleaning teeth! You can’t fit the kettle under the sink tap. The hotel was noisy very poor insulation between rooms, and traffic noise was an issue throughout the night. The beds and pillows had no protectors on ! On the positive side we had two double beds in the room, the rooms were serviced daily, although the sheets weren’t changed only doubled up .. which I thought was odd There’s a Coles within an easy walk and plenty of places to eat nearby. Easy walk to museums, Anzac monument, the Rocks, Darling bay etc
Stayed 4 nights in Feb 2025

2/10 Terrible

Suzan

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about the hotel was the location. Air con not working, very poor for all guests and everyone is complaining. You cannot even sit on the toilet as there is nowhere to put your leg. No warnings given about bathroom. Disgusting.
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Had to change rooms, carpet wet and room smelled damp, and black poured out of taps in shower/bath. Staff said it wasn't mould but grease. Second room stunk of mold and B.O. Both rooms were 8th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy check out. Room was clean, staff were professional and also friendly. Perfect location for entertainment and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean friendly reasonably priced. Would certainly stay there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was outstanding. The buffet breakfast was amazing, and more people should take advantage of this. Nothing was too much trouble for the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Great location
Had an over-night stay due to attending a concert, so location was very important. very happy with my stay, have no complaints - have stayed here previously and will book for future stays.
Stayed 1 night in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room curtains were falling down. Fruit pieces for breakfast were at least 3 times bite size and too tough for a spoon to cut. Hot food was not hot, in fact tepid.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come back every year
Stayed 1 night in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenience of a bed for the night after our cruise and were well rested before going to Central Station for the 7.10 am XPT One comment... because we are both old, we found the single bed very dangerous because it rolled away from us as soon as we touched it. Comfortable, but please attach some sort of brakes on those castors.
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Booked a room with 3 single beds - the room was the size of a normal room with 3 beds squashed in, so not much room. Hotel was good besides size of room. Very convenient to Central Station and Light Rail.
Stayed 3 nights in Nov 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
The room and bathroom was outdated and 2 big single beds on a small surface made difficult to move. The beds were not done properly despite having the room cleaned everyday. The breakfast buffet was ok-ish. I would not recommend it if you expect a 4 stars hotel, as it was advertised at the time we booked the hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located comfortable hotel
Centrally located near Train station and Light Rail and Restaurants. Comfortable room with good range of toiletries. Breakfast was not included but good value at $25. Would recommend and stay again
Stayed 3 nights in Dec 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains
Stayed 1 night in Dec 2024

8/10 Good

Sara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wifi in our room was difficult possibly due to location of room
Stayed 4 nights in Oct 2024

4/10 Poor

karleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service
I stayed at the Metro Marlow 3 different times over the past month, in a different room each time. I like the convenience of this hotel — easy, quick walk to the train station and trams (making it super easy to get to the airport, harbours, etc.), and walking distance to some very good restaurants in Surry Hills (I recommend Pellegrino 2000, Gilda’s, and Les Copains). And I found the rooms large, clean, and fairly comfortable. And I like it that there’s a small, rooftop pool. But, the WiFi was a problem: the first time I stayed, no problem at all; the second time, the WiFi was slow and a bit glitchy (trying to stream a show, it kept stopping to load); and the third time, the WiFi didn’t work in the room at all. I had to go out into the hallway to get a signal. I complained to the staff, but they said if I got a signal in the hallway, it normally “holds” when you go back in the room. This wasn’t true, at least not in my room. Their own TV system kept changing servers to Dye and Durham, a business nearby, and asking me to login. I had to turn the TV off and back on to get it to reconnect with the hotel’s own server. Anyway, if you need good, reliable WiFi this may not be the place for you, or insist on a room change if the WiFi in your room doesn’t work. Other than that, this is a reasonably priced, friendly, and very convenient hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Anne

Travelled with group
Liked: Staff & service
It was ok , but just that, a small luxury twin room.. Poor internet reception , we had to use the lobby to get a signal.The staff were very helpful and polite.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a quick stay close to railway and theatre as well as shopping and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location - fantastic. Easy walking distance to Darling Harbour, the city, Hyde Park, 2 stations, World Square. Directly opposite the Capitol Theatre. I felt very safe walking around the area. Hotel - nice clean spacious room, Helpful staff. Great facilities including optional buffet breakfast which was excellent. The only possible downside was the noise drifting up from Pitt Street in the early evening from the young backpackers who congregated in the vicinity. But it didn’t bother us and it had quietened down when we went to bed. This was on the weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group of friends stayed 2 nights in 2 rooms. Beds need brakes as they moved a lot! And hid damage to carpet. Hotel a little old, and needs work, but is in ideal location and very reasonable
Stayed 2 nights in Nov 2024

6/10 Okay

Ken

Travelled with partner
Disliked: Amenities
Window faced wall of other property.Therefore no view.Should be cheaper for these roms with no view
Stayed 1 night in Nov 2024

4/10 Poor

Simone

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not very clean - old tooth paste on ties, clothing labels on floor from previous people stay and mould on the shower curtain
Stayed 2 nights in Nov 2024