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Hilton Garden Inn Auburn

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Auburn

Exterior
Reception
Meeting facility
Lobby
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
74 State St, Auburn, NY, 13021
  • Auburn Public Theater
    4 min walk
  • Seward House Museum
    7 min walk
  • Willard Memorial Chapel
    12 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    42 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds

Two Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite One King Bed

Junior Suite One King Bed | Living area

Junior Suite One King Bed

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

In-room safe, desk, free cots/infant beds, free rollaway beds

Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

One King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (612)
The price is NZ$212
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

About the area

Auburn

A stay at Hilton Garden Inn Auburn places you in the heart of Auburn, within a 5-minute drive of Harriet Tubman Home and Fingerlakes Mall. .This hotel is 2.9 mi (4.7 km) from Emerson Park and 3.1 mi (5 km) from Merry-Go-Round Playhouse.

What's nearby

  • Auburn Public Theater - 4 min walk
  • Harriet Tubman Home - 3 min drive
  • Fingerlakes Mall - 4 min drive
  • Emerson Park - 5 min drive
  • Owasco Lake - 5 min drive

Getting around

  • Hancock Intl. Airport (SYR) - 42 min drive

Restaurants

  • ‪Domino's Pizza - ‬3 min walk
  • ‪Balloons Restaurant & Catering - ‬13 min walk
  • ‪O'Tooles - ‬17 min walk
  • ‪Ukrainian National Club - ‬15 min walk
  • ‪Tinkers Guild - ‬18 min walk

About this property

Hilton Garden Inn Auburn

Hotel with 2 restaurants, near Harriet Tubman Home
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and safes. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 92 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and premium TV channels are also offered to provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite at Refinery Modern Fare, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Refinery Modern Fare - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille - This restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 7.00-14.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Refinery Modern Fare
  • Garden Grille

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 711 reviews" "
Rating 8 - Good. 154 out of 711 reviews" "
Rating 6 - Okay. 38 out of 711 reviews" "
Rating 4 - Poor. 19 out of 711 reviews" "
Rating 2 - Terrible. 13 out of 711 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Very clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally welcoming, knowledgeable and hardworking. Nice facilities.
Stayed 2 nights in Aug 2024

6/10 Okay

James

Stayed 4 nights in Jul 2024

10/10 Excellent

Gary, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was one of the nicest I have met. The hotel is nice, but I was expecting a more scenic area since it is in the fingerlake area. The rooms are clean and spatious, and the bathrooms are good. The wheelchair accessible tub is not usable for someone in a wheelcair. The breakfast buffet is average, with eggs, sausages, porridge, cold cereals, fruit salad, various toasts, yogurt, coffee, and a trio of juices.
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Everything was perfect. Very clean, comfortable and quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nancy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check out, nice stuff, clean rooms, nice indoor pool outside sitting area However, no safe in the room, which is important to us and for $300 a night, most other hotels give a complementary bottle of water per day. I had to buy one every day. Nice stay , quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Great central location for going to The Rev. Easy walking to downtown restaurants. Loved that there was a fridge & microwave in the room. Staff was great. Didn’t need daily help but desk help & cleaners were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was clean, the mattress was firm and the staff was helpful. What else could you want?
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, Hopewell Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown. Good restaurant in-house.
Stayed 1 night in Aug 2024

2/10 Terrible

Anjum

Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for while on a work trip. Everything was great. Clean room and lovely staff.
Stayed 2 nights in Jul 2024

8/10 Good

Lauren

Travelled with family
I absolutely love this hotel. The review would have been excellent except that this is now the second time out of 3 visits that I come and the pool is not functioning. One of the main reasons I book this hotel when I visit is the pool, and not having one is very disappointing. Otherwise, top notch.
Stayed 4 nights in Jul 2024

10/10 Excellent

sabina

Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Food was ok but not outstanding. Room was excellent except location near elevator is something to be avoided.
Stayed 1 night in Jun 2024

2/10 Terrible

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Shower was broken not able to take a shower in morning called front desk they sent someone but could not fix it. Asked for some sort of compensation have been getting run around i call front desk leave message or ask to speak to manager no return phone calls .also the charged me on my card for a nights stay but i had paid thru expedia only went thru expedia because they said they had no rooms available
Stayed 1 night in Jun 2024

10/10 Excellent

Zori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really nice staff and easy checkin process. Helped us with anything we needed
Stayed 2 nights in Jun 2024

6/10 Okay

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Travis

Travelled with family
Disliked: Property conditions & facilities
Pool heater was broke so pool was cold. Breakfast wasn’t included and didn’t start till 7. The one bed was broke so when you moved the bed swayed and creaked. Defined not worth the 300 a night.
Stayed 1 night in Jun 2024

6/10 Okay

joyce

Stayed 1 night in May 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and polite
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Great place, good service . My only complaint is that I wasn’t informed of any breakfast, restaurant details when checked in
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good staff
Stayed 2 nights in Apr 2024