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Best Western Hartford Hotel & Suites

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Hartford Hotel & Suites

Lobby sitting area
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Reception
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
185 Brainard Rd, Hartford, CT, 06114
  • Webster Theater
    ‪4 min drive‬
  • Hartford Hospital
    ‪4 min drive‬
  • Trinity College
    ‪4 min drive‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Meeting facility

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4.5 out of 5, Wonderful, (1005)
The price is NZ$273
for 1 room
includes taxes & fees
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About the area

Hartford

With a stay at Best Western Hartford Hotel & Suites, you'll be centrally located in Hartford, within a 5-minute drive of Connecticut Convention Center and XL Center. .This hotel is 0.9 mi (1.4 km) from Connecticut River and 2 mi (3.3 km) from Webster Theater.

What's nearby

  • Connecticut Convention Center - 3 min drive
  • Trinity College - 4 min drive
  • Bushnell Park - 4 min drive
  • Bushnell Center for the Performing Arts - 4 min drive
  • XL Center - 5 min drive

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Franklin Giant Grinders Pizza - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hartford hotel in South Meadows with free breakfast and a fitness center
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with king sofa beds. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Hartford? This hotel has 920 square feet (85 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (920 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Portable hoist available
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1006 reviews" "
Rating 8 - Good. 253 out of 1006 reviews" "
Rating 6 - Okay. 161 out of 1006 reviews" "
Rating 4 - Poor. 95 out of 1006 reviews" "
Rating 2 - Terrible. 81 out of 1006 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Decent but jenky
The hotel is decent but the elevator was out of order so you had to lug your luggage up stairs and landscapers were blowing leaves and mowing at 8:30 am on a Saturday. Maybe do it on a weekday when people have to get up.
Stayed 1 night in Nov 2024

10/10 Excellent

letiesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2024

8/10 Good

Nicholas, Round Lake

Liked: Cleanliness, staff & service
Enjoyed the hot breakfast. Room was clean and comfortable. Would likely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Maximiliano

Business traveller
Liked: Amenities
Very clean and organized, very professional service.
Stayed 2 nights in Oct 2024

10/10 Excellent

cordrae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price !! Breakfast was a little disappointing , Hotel was clean
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kimbette

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel’s saving grace were the employees at the front desk who worked the overnight shifts during my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mayer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in bad hotels before so this was a great experience. The room was clean and at normal temperature. The gym and breakfast was also a bonus.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
The beds and shower were just perfect. The location isnt great, we didnt expect it to be in poor area. The smelling of pot was strong and it was everywhere in the hallway. 2nd night, the hallway and our room had sewer smell. It was awful! We were disappointed the pool was closed for the season then we found out the hot tub was broken.
Stayed 4 nights in Oct 2024

8/10 Good

Phyllea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area around the hotel wasn’t bad but it did stink some days. Also house keeping never came by to clean the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, run down, definitely not worth the money….
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in early. The breakfast Was good. They rooms were clean so was the rest of the property. I had no complaints.
Stayed 1 night in Oct 2024

6/10 Okay

richard

Business traveller
Liked: Staff & service
F e fir a stop over
Just a stop over for me & a friend. Rooms are dated but it was cheap & clean. Shower was good & bed was very comfortable. Didn't have breakfast as we left at 5.30am.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Had reservation hotel didn't honor it. Expedia had to book me at another hotel.
Stayed 1 night in Oct 2024

8/10 Good

KIMBERLY

Stayed 1 night in Oct 2024

4/10 Poor

Amyn

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was in an industrial area, but close to highways, making it easy to get around. However, there was a strong sulfur or sewage-like smell outside the hotel that was horrible.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Travelled with family
Liked: Staff & service
Not well kept Needs updating and a thorough cleaning Walls and light switches dirty Missing lightbulbs etc
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good
Stayed 1 night in Oct 2024

6/10 Okay

Barbara A

Liked: Staff & service
Bathrooms not great shape
Stayed 1 night in Oct 2024

8/10 Good

Valiyar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Better luck next time
Missing shampoo. Bed was uncomfortable. You could hear the neighbors alarm and voices. Toilet seat would not close. Noisy heater unit.
Stayed 1 night in Oct 2024

8/10 Good

Curtis

Clean room. Clean bed. Bathroom shower is aggravating but other than that, good experience.
Stayed 1 night in Oct 2024